Warby Parker is hiring a

Supervisor, W. Armitage

Chicago, United States

Supervisors play an integral role in our retail business. You’ll focus primarily on supporting a team of exceptional retail advisors and ensure Warby Parker’s ability to serve customers and optimize their shopping experience.

What you’ll do:

  • Run an efficient and ever growing retail environment
  • Act as in-store point person for POS troubleshooting 
  • Oversee inventory management and processes
  • Communicate Warby Parker's values and brand philosophy to customers
  • Develop new processes to improve Warby Parker’s ability to serve customers and optimize their shopping experience
  • Properly open and close store 
  • Manage and enforce daily zoning schedule
  • Lead a team of 8-10 team members and initiate bi-weekly informal check-ins 
  • Conduct biannual performance reviews with team members
  • Lead beginning-of-shift meetings, end of day wrap-ups, retail roundtables, and other meetings as they emerge
  • Assist with the onboarding of new store associates by helping onboarding support leads 

Who you are:

  • A team player, who also happens to be innovative, proactive, and entrepreneurial
  • Has managerial experience in sales, operations, and financial performance with a top-notch, customer-focused retailer
  • Takes pride in consistently being a top performer
  • Not afraid to have lots of fun, but also not afraid to work long hours (if needed)
  • Genuinely excited about building and managing a high-performing retail team


  • At least two years management experience in a fast-paced retail or customer-facing environment

About Warby Parker:

Warby Parker is a transformative lifestyle brand with a lofty objective: to offer designer eyewear at a revolutionary price while leading the way for socially conscious businesses. By engaging directly with consumers, we’re able to offer ultra-high-quality, vintage-inspired frames for $95 including prescription lenses and shipping.  We focus on the bigger picture, too: social innovation is woven into the DNA of our company, and for every pair of glasses purchased, a pair is distributed to someone in need.

Since all work and no play makes a dull day, we’re thoroughly committed to infusing our time with snacks, books, intramural sports, surprises, photo booths, and more. As a team member at Warby Parker, you can look forward to retail outings, do good events, and all sorts of other goodness.

In 2015, Fast Company named us the #1 Most Innovative Company. We’re also a certified B Corporation, which means that we are held to the highest standards of social and environmental performance.

Some benefits and perks of working at Warby Parker:

  • Health, vision, and dental insurance
  • Paid Time Off
  • Parental leave policy 
  • Retirement savings plan (401k)
  • Free eyewear (discounts for friends and family!)
  • Health & wellness stipend
  • Biannual team outings