Deliveroo is hiring a

Support Operations - Christmas Casual

Melbourne, Australia

Exciting opportunity to join a rapidly growing Global start-up as part of our Summer / Christmas Team!

We are looking for enthusiastic, motivated go-getters to join the front line support team of Deliveroo for the period of October 2016 - January 2017!

Opportunities exist to transition into a permanent, or ongoing casual, role into the new year as well.


Join a team of like-minded people who work together to keep our customers and clients loving what we do! Week day, weekend and night shift options make this an ideal job if you are currently studying or have other commitments, or are looking to earn some extra cash during Summer.


Who we are:

Deliveroo is one of the UK's most recognised brands, with recent expansions into 15 countries, including Australia, we're bringing the world's best-loved local restaurants into everyone's home or office – fast.

We work with Australia's best loved restaurants to deliver their food to homes and offices everywhere, and our customers are just as passionate about great food as we are!


Your role will include:

Providing best in class support to our Customers and Restaurants through responding to emails, live chats and phone calls.

Proactively liaising with our fleet of Riders, Restaurants and Customers to ensure supply meets demand across multiple Australian cities.

Actively monitoring orders placed via Deliveroo through to completion.

Completing project work when assigned.