Deliveroo is hiring a

Support Operations - Weekend Evening Shifts - Melbourne

Melbourne, Australia

Exciting opportunity to join a rapidly growing Global start-up!

We are looking for enthusiastic, motivated go-getters to join the front line support team of Deliveroo! Join a team of like-minded people who work together to keep our customers and clients loving what we do! Weekend day and night shift options make this an ideal job if you are currently studying or have other commitments.

Who we are:

Deliveroo is one of the UK's most recognised brands, with recent expansions into 15 countries, including Australia, we're bringing the world's best-loved local restaurants into everyone's home or office – fast.

We work with Australia's best loved restaurants to deliver their food to homes and offices everywhere, and our customers are just as passionate about great food as we are!

Your role will include:

Actively monitoring orders placed via Deliveroo through to completion.

Investigating and finding solutions to resolve phone, live-chat and email queries for customers, riders and restaurants.

Liaising with our fleet of Riders & Riders, Restaurants and Customers to ensure supply meets demand across multiple cities.

Completing project work when assigned.