Systems Engineer

Changing communities for the better starts with you

Join us on our mission to change the world.

Civica is a global organisation of over 5,000 employees, providing smart software to deliver the public services of the future and improve outcomes for citizens.

We do this by collaborating with a large number of organisations including schools, libraries, local councils, state governments, and healthcare and community organisations, applying innovation and creative thinking.

We are problem solvers and experts in our field. And we love what we do because it makes a difference to those who really need it.

In our team we have some truly amazing people - smart, passionate, fun. And there’s plenty of room for you to join us.

So, are you ready to become part of our vision in building a better world though smart software and cloud services?

What does it take to become a Civican?

We are currently seeking a System Engineer to join our Libraries and Education team who can help to build out, maintain, and troubleshoot customers’ infrastructure.

As a successful applicant, you will demonstrate excellent technical competence, reliability in delivering critical infrastructure, and continually ensure the highest levels of accessibility, optimization, and security.

Requirements

We welcome your unique talents

Please apply for this role if it would make you excited to come to work every day.

Sorry if this sounds cheesy, but we really do want you to bring your whole self to work. There is no such thing as the perfect candidate, so if you think you have what it takes, but don't necessarily meet every single point on the list below, please still get in touch. We'd love to have a chat and see if you could be a great fit. (It’s also a fact that women and underrepresented groups tend to only apply when they check every box…)

Your skills and experience

• 4 to 6 years of experience in system administration, including installing, configuring and troubleshooting Windows server-based environments, Active Directory, GPO, anti-virus etc, as well Linux based servers running on Ubuntu.
• Experience with Azure
• Strong networking knowledge (OSI network layers, TCP/IP, DHCP, DNS)
• Knowledge with SQL Server administration
• Experienced in virtualisation and containerisation (e.g. VMware, Hyper-V)
• Able to administer and perform tuning of application stacks (e.g. Tomcat, Apache, NGINX)
• Hands-on experience with scripting is highly regarded

A day in the life…

• Manage and monitor all installed systems and infrastructure.
• Oversight of infrastructure including installing, configuring, testing and maintaining operating systems, application software, network appliances and system management tools
• provide 2nd and 3rd level support and managing tickets
• You will work with developers to implement and deploy fixes and security vendors to resolve security audit issues and perform hardening on server infrastructure
• Continual management and maintenance of security, including backup and redundancy strategies, as well as monthly patch deployment and firmware upgrades
• Manage the renewal of licenses and certificates for server appliances

Benefits

Why you’ll love working with us

We know that when our people are happy they will work better and have greater work satisfaction. We are an Australian Business Awards Employer of Choice and a UK Financial Times Diversity leader for the second year in 2021, rising 400 places and ranking 10th overall in the IT and software sector. We work with leading organisations such as the Tech Talent Charter and White Ribbon

So here at Civica, we look after you. Here’s what you can expect:

Career opportunities – we take great satisfaction in seeing you grow and share your knowledge to other parts of our large business

Flexible work – we have the technology and tools to support you to work from that tropical paradise you’ve dreamed of… or even if you just prefer to work from home and come into our offices now and then to catch up and socialise with colleagues

We’re all different – and we love this about us. We provide an inclusive, safe and welcoming environment to all Civicans, new and old

Focus on learning– there are heaps of opportunities to enable you to grow and be your best.

Giving culture - we encourage you to “give back” with benefits such as our Donate a Day leave where you can volunteer for a charity of your choice

Apply for this job - Become part of something special

Do you see yourself in this role? If so, then we would love to hear from you. Please include a cover letter outlining how your experience, aspirations and values are a match, along with your resume and we will take it from there

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.