Clickatell Payd is hiring a

Talent Acquisition Team Lead

Cape Town, South Africa

We Are Setting The Pace

Clickatell is a world-class Chat Commerce company, ambitious to stay ahead of our competitors. Our culture is to think big while remaining focused on the right things. We need people who can understand the bigger picture and who connect the dots to achieve success. In our agile and demanding environment, you have to ask the right questions and be willing to take smart risks.

We call ourselves Champions. Why Champions? Because it’s not only about what we have done, but also for what we are going to do. The way we are going to drive our organization forward and deliver innovation to our customers. Watch this space as we blaze a new path while expanding across the globe.


Are you experienced in recruiting within a tech environment followed by best hiring practises? Are you born to be a leader and are in this role already officially or behind the scenes? If yes, get ready for launch.

We have ambitious growth plans, so there is a lot of focus on talent acquisition. If your second language is recruitment, you're seeking to be innovative, always looking for ways to optimize and maximize results and leading a team is your ambition, then this is the right place for you. The Talent Acquisition Team Lead will develop and execute strategies related to attracting, sourcing and selecting the top talents for Clickatell teams.

We Do The Right Things

Responsibilities of the Role

  • Lead a Talent Acquisition team.
  • Contribute to developing talent acquisition strategies and hiring plans.
  • Ensure our recruitment efforts are efficient, optimized and successful.
  • Own the hiring plan delivery to ensure highest-quality candidates and manage hiring managers expectations.
  • Take steps to ensure positive candidate experience and lead employment branding initiatives.
  • Determine, measure and report key metrics and identify areas of improvement.
  • Set clear goals, coordinate team activities and provide coaching and guidance to improve staff performance and capabilities.
  • Lead continuous improvement efforts and initiatives to enhance recruitment processes and methods.


We Are On A Learning Journey

Requirements of the Role

  • Degree or relevant field experience.
  • Work Experience
    • 5+ years’ experience in recruitment in a fast paced, high-growth organization
    • Operating at the level of Team Lead or Supervisor
    • Use of social media and job boards
    • Full-cycle recruiting, sourcing and employment branding
  • Proficient Knowledge and Ability (this means that you know your stuff)
    • Talent Acquisition performance metrics
    • Duties and competencies of various roles across the organization
  • In-Depth Knowledge and Ability (this means that you are the “go-to” person)
    • Hiring for marketing, sales and business specialist roles and have been responsible for big-scale projects or results
    • Best practice in selection methods and techniques
    • Applicant Tracking Systems (ATS) and databases


Why You Should Join

Perks of the Role

  • Healthcare, Retirement Fund and Risk benefit company contributions
  • Quarterly performance incentives
  • Reimbursable Communication allowances for internet and mobile phone bills
  • Half-day off on your birthday
  • 5 personal days leave a year, over and above your annual leave
  • Remote Working (our offices are currently open for essential use only due to COVID-19)
  • Ongoing Learning with access to books, team training workshops and professional development
  • Virtual activities, events, and coffee dates
  • Home office set-up with laptop, monitor, chair and UPS

A Bit About You

You are a pacesetter and are strong in execution and getting things done better and faster. You set the priorities and pace to deliver practical solutions for opportunities and challenges. You achieve results though maximizing resources and leading the way to the best solutions. You build and invest in relationships and influentially engage across teams, and with specialist, to get the job done. You inspire out-the-box thinking and are always brainstorming to improve what we do and how we do it. You develop, finetune and manage processes conceptually and technically and coach the team on procedures and adopting new techniques.

Stronger Together

Clickatell is unequivocally committed to Diversity, Inclusion and Belonging. We believe that we are stronger together and that sameness limits our thinking and our opportunities. You are welcome at Clickatell for who you are, no matter where you come from or what you choose to believe. Our platform is for everyone, and so is our workplace. But it isn’t just about a whole lot of different people working together all having their say – it is about us creating a place where we all feel that we belong. It’s in our differences that we will find the power to keep revolutionizing the way the world uses chat technology.