Scripbox is hiring a

Team Leader - Operations

Bengaluru, India

About Scripbox

Scripbox is an investment portal that helps investors buy mutual funds online. We are looking for an

individual who will perform day to day operations. We are a team who enjoy what we do and are very passionate about delivering genuine value to our customers. As we grow we are constantly looking for people, with passion and a belief in doing the right thing, to join us. We are committed to providing an environment that recognizes and rewards merit and is driven by hard‐work.


Role Description:

 Supervise and schedule daily customer document pickups for the team of field executives.

 Drive productivity and monitor performance on planned Vs actuals on daily basis

 Support the team on handling customer related issues to ensure the best customer


 Motivate the team members and resolve any internal conflicts

 Manage, coach, and develop the field executives by means of formal training

channels (eg. scheduled in class training) and informal (e.g. on-floor coaching) to

maintain the best in class prepared field team.

 Handle end to end MIS for the function and ensure report availability to higher


 Work with the management to roll out new strategies and initiatives to effectively meet

or exceed customer expectations.


Eligibility & Requirement

 Graduate in BCom/BBA or relevant qualification

 2+ years’ work experience in any field as Senior Executive/Team leader role

 High attention to detail, follow-up, multi-tasking and conflict resolution.

 Proficiency in Microsoft Office – Excel, Word, PowerPoint

 Proficiency in Kannada and English




• Eye for detail

• Understanding of mutual funds business & operations 

• Use of MS Office, Excel

• Fluency in English Language ( Verbal & Written) 


Our commitments:

• We are an equal opportunities employer and encourage diversity in the work place

• We strongly believe in a healthy work life balance

• Everyone is encouraged to manage their time as effectively as possible in line with their


• Our values are very important to us and we will not compromise on them under any


• We are committed to every employee’s growth with the organization

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