CLEAR is hiring a

Tech Ambassador (IAD Airport)

Chantilly, United States

CLEAR is a cutting edge biometric technology company that brings the future of travel to passengers.

Found in a nationwide network of airports, CLEAR is revolutionizing the travel experience with our secure identity platform. This platform uses biometrics (fingerprints and iris scan) to strengthen security and to redefine the consumer experience.

CLEAR Sports Lanes are now opening at select arenas and provide fast access entry to our members. With our sports lanes, members get the same great experience they know from the airport, now at arenas and ballparks around the country.

CLEAR’s secure identity platform is currently being used in venues such as AT&T Park (home of the San Francisco Giants), Coors Field (home of the Colorado Rockies), New York’s Yankee Stadium, and most recently, Miami’s American Airlines Arena, home of the HEAT!

This is an opportunity to work for a family friendly company with a great team!  Our teams work onsite at airports to offer an alternative to the long security lines for our members. The three main pillars of the role are security, customer service, and sales.  We're looking for outgoing, fun, passionate people who will exemplify the CLEAR brand and excite the traveler! 

 

ESSENTIAL FUNCTIONS:

  • Security- Validate airline documents, verify CLEAR member traveler identity and follow documented security protocols.
  • Tech - Perform maneuvers on our kiosk (with the help of our technical support team) to trouble-shoot issues, upgrade accounts and conduct necessary upgrades and kiosk maintenance.
  • Service- Perform as an airport concierge and deliver a great experience for all airport customers (members and non-members).
  • Sales- Actively engage travelers about the benefits of joining CLEAR and get new members to enroll per the sales incentive plan.
  • Other duties as assigned.

 

DESIRED SKILLS:

  • High School Diploma or General Education Development (GED) Diploma or equivalent experience required.
  • 2+ years professional experience in a customer service role is preferred.
  • Able to acquire and maintain a valid Security Identification Display Area (SIDA) Badge.
  • Pass a 10 year background check, pre-employment drug test, and criminal history records check (CHRC).
  • Proficient with computers and technology.
  • Able to be on-time on a regular basis.
  • Professional appearance.
  • Exceptional verbal communication skills and not afraid to approach others to engage in conversation.
  • Ability to work a variety of shifts including morning, afternoons, weekends and holidays.
  • Hospitality and/or Sales experience highly preferred.

 

ABOUT CLEAR:

For more information about CLEAR, and how we’re changing the way people live and work, please click on these videos: