You are the primary technical contact for all Asia Pacific and Japan customers you engage with regularly from Director and C-Suite level customers as well as people from multiple divisions in an organization including Finance to DevOps. You will oversee the adoption of Cloudability’s platform for customers as the tool to use for cloud financial management ranging from Visibility and Allocation to Optimization.
You are the voice of the customer, the champion and advocate for their requirements with Engineering teams, contribute educational content to help customers derive more value from Cloudability, and help our product forward to solve customer pain points.
This role values the love of continual learning, a true desire to be in the cloud financial management space, and a desire to help customers save money to help their business be successful.
Technical Account Managers (TAM) play a very dynamic role for our organization in APAC. This department possess a unique ability to act as a liaison for our platform and expert guide to helping our customers manage their cloud spend. APAC TAMs work in a cross team collaborative way across the globe to support customers with basic knowledge to the most complex strategies. Our TAM team is part of the larger Apptio APAC Customer Success team, a tight-knit group of technically minded and value driving individuals, committed to helping their customers adopt the product as the tool for making cloud financial management and optimization decisions
What we want you to do:
**Apptio benefits include Company-paid employee Health Insurance, Income Protection, Death and TPD insurance and Paid Parental Leave.
Apptio’s products empower business leaders to drive optimal financial performance across their organizations. More than 60 percent of Fortune 100 enterprises trust Apptio to manage spend across the entire IT portfolio and beyond, so that they can focus on delivering innovation. Apptio automatically ingests and intelligently structures vast amounts of enterprise and technology-specific spend and operational data and enables users across disciplines to report, analyze, plan, and govern their investments collaboratively, efficiently, and with confidence.
Apptio Inc. is not open to 3rd party solicitation or resumes for our posted FTE positions. Resumes received from 3rd party agencies that are unsolicited will be considered complimentary.
Apptio, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Apptio, Inc. complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.