About the Team
The Technical Account Management team comprises creative product experts who work with our customers to drive adoption of Sift’s Digital Trust & Safety solutions. TAMs unlock strategic business value for online digital businesses across all major industries and around the globe.
We are subject matter experts of Sift’s products and our customers’ needs. Cultivating trusted relationships, we leverage our product and industry knowledge to drive ROI and build long-term customer success & satisfaction. Internally, we are the voice of the customer -- advocating for their needs and championing their success.
It’s a powerful team that bridges business and technical challenges while maximizing customer success and value with Sift’s suite of solutions. We love addressing real world opportunities and enabling our customers to do their best work.
What We’re Looking For
We’re looking for a Technical Account Manager to work closely with our customers to identify and address business and technical challenges. As a member of the Technical Account Management team you’re an ambitious self-starter with a knack for building relationships, a strong technical acumen and cross-functional skill set.
What You’ll Do:
Ultimately, your goal is to drive adoption and partner with our customers as a trusted advisor to unlock value and find solutions to their needs that leverage Sift’s Digital Trust & Safety solutions. You’ll do this by:
What Would Make You a Strong Fit:
A little about us:
Sift is the leading innovator in Digital Trust & Safety. Hundreds of disruptive, forward-thinking companies like Airbnb, Zillow, and Twitter trust Sift to deliver outstanding customer experience while preventing fraud and abuse.
The Sift engine powers Digital Trust & Safety by helping companies stop fraud before it happens. But it’s not just another anti-fraud platform: Sift enables businesses to tailor experiences to each customer according to the risk they pose. That means fraudsters experience friction, but honest users do not. By drawing on insights from our global network of customers, Sift allows businesses to scale, win, and thrive in the digital era.
Benefits and Perks:
Sift is an equal opportunity employer. We make better decisions as a business when we can harness diversity in our experience, data, and background. Sift is working toward building a team that represents the worldwide customers that we serve, inclusive of people from all walks of life who can bring their full selves to work every day.
This document provides transparency around the way in which Sift handles personal data of job applicants: https://sift.com/recruitment-privacy
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