OnDeck is hiring a

Technical Program Manager

New York, United States

What excites us at OnDeck? Technology. Innovation. Small businesses. We believe in our team members and power their growth through challenging them every day and offering inspiring careers. We’re all about teamwork, passion and making an impact. Oh and having fun – Whether it’s community service events, book club meetings, team get-togethers or weekly social hours in the office.

OnDeck (ONDK) uses data aggregation and electronic payment technology to evaluate the financial health of small and medium sized businesses to efficiently deliver capital to a market underserved by banks. Through the OnDeck platform, millions of small businesses can obtain affordable loans. We are changing the way small businesses borrow money by combining our passion for Main Street with cutting-edge technology. We evaluate businesses based on their actual performance, not personal credit, and that’s enabled us to say “yes” more often and faster than traditional lenders. 

Department description:

Technology at OnDeck is a mix of building cutting edge systems to provide a world-class user experience to our customers and partners, aggregate mountains of data to make real-time lending decisions, and of course move lots of money every day. We have an emphasis on scalability, reliability and accuracy.

Position Overview:

This Technical Program Manager (TPM) position will have two focus areas. The primary responsibility is for planning software development releases through our shared Staging Environment and into our Production Environment. You will work closely with the Quality Assurance team, Technical Development Leads, Product Managers, and other Technical Program Managers to ensure smooth releases and timely delivery to our business partners. As a secondary responsibility you will be responsible for managing software development projects from design through delivery.

Technical Program Managers are the glue that keeps software development projects together from conception to implementation. We ensure the right people across the organization are coming together to collaborate and deliver on functionality that moves the business forward. We are supreme communicators and champions of awesome.

We are socially aware, managing both positive and negative emotions to create an environment where everyone is executing at the highest level. We understand the problem to be solved, help motivate team members, and strive to inspire greatness; all the while keeping the team on track toward delivery.

At OnDeck we are continuing to build a strong Program Management team capable of supporting projects across the entire business. In order to do this, we want to build a cohesive group of Program Managers that fosters support and growth. We want Program Managers to be familiar with other projects their peers are involved with to allow for a support structure, vehicle for bouncing off ideas, and having additional coverage when needed. This approach will keep the team working in a similar manner, bringing continuity to program management. It will also allow the group to scale and foster new teammates. This is a team built on comradery and support. Together we are building a foundation of solid project management principles that will support the organization’s path forward.

As a Technical Program Manager at OnDeck, you will:

  • Manage multiple software development project teams through delivery
  • Understand scope and why the feature is being built. This will aid in knowing if a project is progressing in the right direction or if it needs to be reevaluated.
  • Identify stakeholders - who needs to be involved, who needs to aware. Typically the people who derail projects are the last to know.
  • Ensure projects are kicked off with appropriate stakeholders
  • Identify work streams and teams potentially impacted by new functionality
  • Identify deliverables
  • Track action items and decisions
  • Establish milestones and delivery dates
  • Ensure project status is communicated
  • Ensure central source of information is created & maintained
  • Facilitate effective meetings and ensure team is coming together at appropriate intervals
  • Ensure security and architecture reviews are occurring
  • Help resolve blockers when they are identified
  • Help make your project team be awesome

Qualifications for success:

  • Strong interpersonal skills. Personable and can quickly engender people’s confidences. Able to lead effectively without authority. Capable of building relationships, a good listener with outstanding interpersonal influencing qualities and a natural consultative style.
  • Outstanding communicator. An individual who possesses good written/oral communications skills, as well as the ability to present his/her views in a clear and compelling manner. Positive can-do orientation. Able to deal effectively with broad range of personalities.
  • Agile Project Management experience with software development projects is a must. The balance of delivering project functionality in time frames acceptable to the business while respecting the capacity of the project team.
  • 3-5 years of work experience. Prior experience leading technical and non-technical personnel through the delivery of complex software development projects.
  • Dynamic. Ability to manage multiple projects in a fast-paced work environment while facilitating resolution to complex business and technical problems associated with software development.

What we offer you:

  • Medical, dental, vision, and life benefits from day one.
  • Paid/flexible sick-leave, vacations, and holidays so you can take off the time that you need when you need.
  • Up to four months paid parental leave for all new parents. Adoption assistance with reimbursement of up to $5K. We want you to have time to bond with your new bundle of joy.
  • Order lunch on us from Seamless. You can order what you want, when you want and from where you want.
  • We’ll match your 401(k) contributions and offer a discount through our Employee Stock Purchase Plan. All to complement your personal financial strategy.
  • We want to help advance your career. Take classes relevant to your job and the first $5K is on us.
  • Enjoy our annual company summer party, holiday party and department quarterly outings.
  • Semi-annual Hackathons to give our teams a fun way to innovate together and come up with awesome ideas.
  • Our partnership with SoFi gives you access to student loan refinancing, personal loans and even mortgages. 
  • We work hard, we play hard. Build or join an OnDeck intramural club, group, and/or sports team and be part of our OnDeck Community.
  • Fully stocked kitchens with free snacks & drinks.

OnDeck Stats & In the News:

  • In 2015, OnDeck & JP Morgan Chase partner to offer small business loans, named the biggest deal in the history of marketplace lending
  • Our first $3 billion in loans led to 74,000 jobs and $11 Billion in U.S. economic impact.
  • On December 17, 2014 OnDeck rings in the biggest NYC tech IPO since 1999
  • OnDeck was New York’s largest VC-backed tech exit ever

Awards we've received:

  • com and Great Place to Work 100 Best Workplaces for Millennials, 2015
  • Fortune/Great Place To Work Great Rated! People’s Picks: 20 Great Workplaces in Financial Services, 2015
  • Crain’s New York Best Places to Work, 2013, 2014, 2015
  • Colorado SHRM Best Companies to Work For in Colorado, 2015
  • Built in Colorado, Top 100 Digital Companies in Colorado, 2015
  • Forbes’ America’s Most Promising Companies, 2013, 2014
  • Selling Power Magazine Best Company to Sell For, 2013, 2014, 2015
  • 500|5000, 2013, 2014
  • Crain’s New York Business Fast 50, 2013, 2014


As part of our dedication to maintaining an inclusive and diverse workforce, OnDeck provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, OnDeck complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

OnDeck expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of OnDeck’s employees to perform their job duties may result in discipline up to and including discharge.


**No external recruiters or agents, please.**