icorp is hiring a

Technical Support Coordinator

Do you have experience as a Technical Support Coordinator? icorp is looking for you.

You will be responsible for the management of technical support services with our clients, supervision of engineering groups, as well as ensuring compliance with quality standards established in the client contract.


  • Monday to Friday from 8:30 am to 6:00 pm
  • Schedule availability
  • With availability to travel sporadically

Live the icorp experience!

Main Activities:

*Team Work Coordination

*Monitoring and fulfillment of service objectives

*Personalized attention with the client and work team

*Administrative activities

*Implementation of service improvements

*Presentation of results to the client and the company

*Coaching with staff

*Supplier and customer management

*Provide timely solution to problems that arise during daily operation

*Promote a healthy and successful work environment in the teams in charge

Requirements

*Bachelor's degree or Systems Engineering

*English 100% Bilingual Indispensable

*ITIL Certification Desirable

*Availability to travel

*Corporate image

*Car Desirable


Experience and Knowledge:

*2 years of experience minimum in service industry

*Essential experience in coordination of work teams (4 years)

Benefits


It's a pleasure to welcome you to icorp job portal.

We are a global company, founded in 1986 and dedicated to providing Information Technology (IT) services for large organizations thanks to our more than 400 qualified talents, who operate in more than 20 cities.

And we want you to be part of the icorp experience!


Why work at icorp?

You will have opportunities to collaborate with the various national and multinational companies that have relied on our services and, therefore, on your expertise.


What kind of profiles are we looking for?

In icorp we are growing quickly. That implies that we are looking for talented, dynamic and enthusiastic people who want to develop with us.

That´s why, whether you're a newly graduated person in search of opportunities or a professional with extensive experience, we would love to meet you and collaborate together


Join up! You are the attitude that innovates. You are the icorp attitude.

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