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Arabic Computer Systems

Technical support specialist

Riyadh , Saudi Arabia
Full-Time
  • Provide technical assistance and support for incoming queries and issues related to computer systems, software and hardware
  • Respond to queries either in person or over the phone
  • Write training manuals
  • Train computer users
  • Maintain daily performance of computer systems
  • Respond to email messages for customers seeking help
  • Ask questions to determine nature of problem
  • Walk customer through problem-solving process
  • Install, modify, and repair computer hardware and software
  • Clean up computers
  • Run diagnostic programs to resolve problems
  • Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems
  • Install computer peripherals for users
  • Follow up with customers to ensure issue has been resolved
  • Gain feedback from customers about computer usage
  • Run reports to determine malfunctions that continue to occur
Arabic Computer Systems

Arabic Computer Systems is one of the largest ICT Companies in Saudi Arabia and has maintained the leadership for over 35 years. ACS today, is more than 3,000 IT professionals covering over 23 Saudi cities. ACS serves government entities & some of the Middle East’s leading companies and is expanding through its strong business development to acquire cutting edge technology for enterprise customers.

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