Imply is hiring a

Technical Writer

Burlingame, United States

Imply is behind a data platform that’s used at some of the largest companies in the world to answer complex questions from trillions of events and data points in less than a second. To power our platform, we build and maintain Apache Druid, an open-source real-time analytical database used at thousands of companies. Our customers use Imply to answer questions from “What do tweens in North Carolina who listen to Justin Bieber like to buy“ to “What updates to our infrastructure have caused the CPU to spike when some customers from Europe hit our servers” to “Why are we seeing an increase in traffic going through our backbone from Japan as opposed to being routed internally?”

We are a collaborative and supportive team. We measure our individual success by how well our team does and by how well we push each other to grow professionally. We believe teams should have significant say in what they build and how, and therefore should be responsible for the eventual success of what they’re building, whether it’s in ensuring customers can use it or sales people can sell it or support people can support it. As part of Imply, you’ll get exposure and ownership over how whatever you build fits not just with the rest of the product but with the rest of the org.

At Imply, we’re just getting started building a technical documentation team. Our goal is to build an elite team that can deliver top-notch technical documentation in support of Imply products. 

Imply is seeking an experienced Technical Writer who will help shape our documentation and the practices and processes used to produce them. You will help revamp existing documentation, create new content, and keep the docs up-to-date with the latest product changes. We deliver content in a range of formats, from user documentation, knowledge base articles, internal documentation, to blog posts. 

You might work on:
  • Collaborate with product management and engineering to create technical documentation for Druid and Imply products.
  • Optimize content for different personas, including evaluators, administrators, and data scientists.
  • Collaborate with customer-facing teams for feedback on documentation and best practices.
  • Encourage collaboration and content contributions from the engineering organization.
  • Contribute to the processes and practices that will help the team scale while keeping quality high. 
Required Experience/Skills:
  • Enthusiasm for learning about new technologies and tools
  • 5+ years of technical writing experience 
  • Excellent verbal and written communication skills
  • Experience with Git and other software development tools
  • Experience with documentation as code and frameworks such as Jekyll or Docusaurus
  • Experience with web technologies, including HTML and CSS
  • Able to produce technical documentation for an audience of developers and administrators

Ideal experience and skills:

  • SQL and NoSQL database management familiarity.
  • Familiarity with programming languages/APIs (e.g., Java, JavaScript, Python).
  • Experience with open source software and processes
  • Familiarity to Cloud computing platforms (e.g., AWS, Azure, GCP.).
 
Imply is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, gender identity or expression, marital status, national origin, disability, protected veteran status, race, religion, pregnancy, sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.