Peloton is hiring a

Technical Writer, Connected Fitness Devices

New York, United States

Peloton is seeking an experienced Technical Writer to lead creation and launch of user-facing documentation for connected fitness devices. This person will consider the needs of the user to effectively craft written and visual manuals that give users the knowledge they need to use and enjoy their Peloton product. They will work directly with Product Managers, Engineers, Legal, Compliance, and Creative to gather all the appropriate experience, technical, and regulatory information. 

RESPONSIBILITIES

  • Obtain a deep product understanding to distill complex product information into clear and easy to use guides
  • Write user-facing content for fitness device quick start guides, user manuals, and other printed and digital materials
  • Write content for internal teams, such as device assembly instructions
  • Solicit and compile feedback from stakeholders, including feedback from Technical Editors 
  • Work closely with the Creative team to ensure document content, format, layout, and branding are taken into consideration 
  • Manage language translations 
  • Create technical illustrations (using SolidWorks Composer or other technical illustration software)
  • Keep documentation organized and available for stakeholders 
  • Meet program deadlines 

QUALIFICATIONS 

  • 2+ years Technical writing experience 
  • Extreme attention to detail 
  • Experience developing consumer-facing documentation from start to finish
  • Ability to scrutinize your own work
  • Experience with printed documentation 
  • Available work samples 

BONUS

  • Experience with integrated hardware-software products 
  • Experience with writing for international markets
  • Project management skills
  • Experience working with external vendors 
  • Passion for consumer technology or fitness