Tencent is hiring a

Timi G1 Montreal- IT support (internship)

Montreal, Canada
Internship

Award-winning TiMi Studios seeks an IT support in the Montreal area who can empower the development team to build the next blockbuster game for gaming communities around the world. 



Responsibilities:

TiMi Montreal studio is looking for a motivated entry level intern to work with the Canadian Operation Team. 



  • Install hardware and software
  • Maintain server equipment and network connections
  • Maintain software/service/hardware inventory records and documentation
  • Gather, analyze, and document information pertaining to data assets
  • Ensure documentation on incidents or requests for support is timely and accurate
  • Analyzing, researching, and deploying computer equipment

Who you are:

We’re looking for someone who pays close attention in detail and have :

  • Passion for solving business problems for clients while providing exceptional customer service.
  • Willingness to embrace change with a positive attitude.
  • Commitment to high quality work and positive customer outcomes.
  • A desire to learn and grow their skills and abilities.
  • Communication skills with clients, in a professional and timely manner as required; keeping them informed of incident progress, notifying them of impending changes. 

Requirements:

  • Working towards bachelor's degree in IT, Computer Science, Engineering
  • Excellent customer service skills, organization skills and detail oriented
  • Strong written and verbal communication skills in English (French / Chinese will be plus)
  • Ability to perform tasks such as providing application software installations and upgrades
  • Knowledge of Windows and Microsoft Office365, Windows AD (Linux will be a plus)
  • Knowledge of scripting languages: Bash, Python will be a plus
  • Experience in installing hardware and software
  • Experience with networking technologies

What you can expect:

  • An inclusive culture where you can have a direct impact on the superior service we provide our clients
  • Entrepreneurial culture encouraging innovation and ambition
  • Growth opportunities and ability to further develop your career.



 

Diversity, Equity & Inclusion at Tencent:
Diversity, equity and inclusion are important, interdependent components of our workplace. As an equal opportunity employer, we firmly believe that diverse voices fuel our innovation and allow us to better serve our users and the community. We foster an environment where every employee of Tencent feels supported and inspired to achieve individual and common goals. 

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