SPAR Ireland is hiring a

Trainee Manager

Cork, Ireland

A SPAR group require a full time Trainee Manager to join their amazing team. This position will be based in the Cork Area


SUPERVISORY

  • Assist in the supervision of the retail sales team on a daily basis and ensure necessary tasks are completed to an appropriate level
  • Ensure high quality and consistent customer service is provided at all times
  • To assist in the supervision of the effective induction and training of employees
  • Assist the Store Manager in the effective management of retail sales team performance

CUSTOMER CARE

  • To ensure customers receive high quality and consistent service at all times
  • To deal with and rectify customer complaints in an effective and pleasant manner and ensure that all complaints are reported in the appropriate manner
  • To be involved in necessary store improvements following customer complaints

OPERATIONS

  • Ensure housekeeping in the store is maintained at an optimum level
  • Assist in the implementation of in-store sales and promotions
  • To communicate with retail sales team regarding in-store sales and promotions
  • To ensure the appropriate cash register and cash handling policy is adhered to
  • Ensure that best practices are in place in the department including merchandising standards/store set up & finish and the running of promotions

STOCK MANAGEMENT

  • Ordering of stock
  • To assist the Store Manager in preparations for stock take and supervise where appropriate
  • To assist the Store Manager in minimising stock loss through wastage, damages and pilferage
  • Ensure food management and waste systems are adhered to by retail sales team
  • Check to ensure adequate stock is available for customer’s needs
  • Ensure stock is rotated appropriately to ensure in-date stock is available and minimise waste through out-of-date stock

LEGISLATION & SECURITY

  • To ensure secure opening and closing procedures with the Store Manager
  • To assist the manager as appropriate in matters relating to managing staff ensuring compliance with employment, HACCP, Health & Safety and Consumer legislation
  • To ensure potential hazards in the store are identified and reduced or where possible removed/eliminated
  • Work with Store Manager to ensure Health & Safety checks are conducted and actioned accordingly

GENERAL

  • To know and understand company policies and procedures and ensure they are implemented effectively by retail sales team
  • To achieve targets as agreed with Store Manager
  • Escalate issues to Store Manager as appropriate
  • To communicate with the Store Manager on an on-going basis
  • To undertake other additional duties as may be assigned by the store manager

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