Trickle Up is hiring a

Training Manager

Kolkata, India

About Trickle Up:

Founded in 1979, Trickle Up helps the poorest people graduate out of extreme poverty. We help women and vulnerable populations start sustainable livelihood activities and join savings groups that give them a safe place to save money, access credit, gain hope and confidence, and become decision-makers in their households and communities. Trickle Up works in partnership with local organizations, global institutions, and governments, focusing on how to scale what works. We measure and analyze impact guided by data that quantifies our results and shows that what we do works.

Our goal is to reach more of the world’s poorest than ever in the next 3-5 years by partnering with others to scale our approach. Trickle Up is headquartered in New York City, with regional offices in India, Guatemala and Burkina Faso. See for more information.

Reaching Refugees:

Since 2013, Trickle Up has partnered with the United Nations High Commissioner for Refugees (UNHCR), a UN agency mandated with ensuring the international protection of tens of millions of refugees around the globe. Trickle Up advises UNHCR on how to reach the poorest and most vulnerable and integrate Graduation into UNHCR’s livelihoods programming. Our goal is to help refugees build sustainable economic self-sufficiency, thereby increasing the resiliency of refugees over the long-term. We have reached more than 6,500 refugees in six countries working with UNCHR, with plans to expand to 22 countries, reaching 4,500 people in the next three years.

Trickle Up is continuing to grow this partnership with the support of a major grant from the U.S. Department of State’s Bureau of Population, Refugees, and Migration. Central to executing this project will be the coordination of the day-to-day operations of a project that involves efforts from most departments in the organization and staff in several regional offices and coordination of donor proposals and reports. Further, a key component of the project is the recruitment of approximately 12 Livelihood Specialists who will be seconded to UNHCR to provide technical support.

Position Overview:

The Training Manager will work with the Program Director, Technical Assistance, to support in-person and e-learning initiatives at Trickle Up, with a focus on the Graduation and Refugees Initiative. The Training Manager will be responsible for adapting Trickle Up’s core graduation and refugees capacity building material onto an interactive e-learning platform. The Training Manager will also develop an immersion visit strategy and oversee annual immersion visits for Trickle Up to train seconded staff, UNHCR livelihood staff, TU staff, and other institutions interested in Graduation for refugees. Based in TU’s India office, the Training Manager will liaise with the Asia Regional Representative for all India regional administrative purposes. The Training Manager will also support TU India in the development, adaptation, and implementation of additional capacity building interventions related to the Graduation Approach.

We seek a motivated, creative technical assistance provider with expertise in e-learning curriculum development and capacity building to join our four-person Technical Assistance team.

Principal Functions:

  • Work with the Technical Assistance and India regional teams to develop and adapt interactive curricula and training materials for adult learners, who include TU HQ and Regional staff, UNHCR HQ and Operations staff, other NGO staff, and program participants;
  • Adapt Graduation and Refugees capacity building materials to the LINGOS e-learning platform, including working with Blackboard and Storyline; and
  • Develop an immersion visit strategy and oversee annual immersion visits for Trickle Up to train seconded staff, UNHCR livelihood staff, TU staff, and other institutions; the first immersion visit will be held in India.


Education requirements

  • Master’s Degree in social sciences, international development, education, communications, or another relevant field.

Experience requirements

  • At least 8 years of relevant experience in curriculum or training design and implementation, including 3-5 years of relevant professional experience in an international nonprofit or other international organization.

Knowledge and skills

  • Expertise working with e-learning capacity building platforms, preferably with programs supported by LINGOs (Blackboard, Storyline, etc.)
  • Curriculum development experience, ideally with applied learning and/or adult learning techniques
  • Training experience, ideally with experience developing or delivering cascading training
  • Strong writing, editing, and verbal communication skills
  • Well-organized, with strong analytical and creative abilities, and strong attention to detail
  • Self-motivated and able to set priorities, manage multiple tasks, and meet deadlines in an international setting

Behavioral competencies

  • Flexibility and willingness to learn
  • Responsible, dedicated, and independent worker
  • Thrives in a small, highly collaborative, fast-paced, dynamic environment
  • Solution-oriented with a proven ability to meet targets and deadlines
  • Good interpersonal and diplomacy skills and cross-cultural sensitivity

Other requirements

  • Willingness to travel approximately 2-3 times per year, including to remote locations with limited amenities.

Salary and Benefits:

We offer a competitive salary and benefits for this full-time position. The successful applicant will join a dynamic, passionate, multicultural team deeply committed to the alleviation of extreme poverty. Trickle Up promotes a collegial, high-performing organizational culture in which staff communicate clearly and openly, and are reflective, innovative, and mutually accountable.

To Apply: 

To be considered, click the “Apply for this Position” button at the bottom of the page and follow the instructions to upload your cover letter and resume. Applications will be considered on a rolling basis through February 5, 2017. We are sorry we are unable to entertain phone calls related to this posting.

Trickle Up is an Equal Opportunity Employer. We value a diverse workforce and extend equal opportunity to all applicants and employees regardless of race, color, religion, sex, national origin, age, marital status, sexual orientation, veteran status, disability, or any other status protected by law. Reasonable accommodation may be made to enable people with disabilities to perform essential job functions.