Translation Project Manager EMEA (contract)

Overview

Smartling is seeking a Translation Project Manager for a remote, contract position, based anywhere in Europe. We are looking for a true go-getter to own the critical task of making language services more accessible, scalable and reliable for our growing list of customers. In return, we offer competitive compensation, exceptional benefits, a clear career path and the unique opportunity to be a part of a high-growth company that is changing the world. 

As a Translation Project Manager, you will be responsible for all aspects associated with delivery of translations on the Smartling platform. This means playing the link between our linguist community, customers and the Smartling team to coordinate, monitor and deliver all translation projects per Smartling’s quality and turnaround time commitments.

Smartling is a cloud-based platform that enables businesses to translate content faster, better and cheaper through translation management software integrated with highly scalable and reliable language services. Leading businesses like Pinterest, Spotify, and WeWork use Smartling everyday to go global in over fifty languages.

Tasks at hand

• Overseeing and delivering multiple translation projects on a daily basis, ensuring that Smartling meets its quality and turnaround time SLAs with all customers
• Managing all aspects of translator capacity/ quality issues in a proactive manner
• Fostering close relationships with linguists and ensuring reliability and accountability of a growing translator community

Must haves

• Ability to multitask, prioritize and deliver in a high-paced environment and under tight timelines
• Ability to be entrepreneurial, persistent and positive in the face of tough challenges
• Exceptional attention to detail
• High level of self-motivation to constantly do things better, and to set the bar higher for yourself and others around you
• Excellent written and oral communication skills
• High degree of comfort with/ ability to quickly pick up cloud-based software
• Bachelor’s degree required
• Fluency in English and a second language

Nice to have

• Familiarity with translation technology
• Knowledge of SaaS Dashboards 

You are

• Adaptable. Accept and embrace changes as situations or objectives evolve.
• Task Management Hero. Demonstrate the ability to work within timelines for successful completion of assigned tasks or projects.
• Results Focus. Exhibit commitment to goals and consistently delivers results.
• Enthusiastic. Maintains optimism through ups and downs; bounces back undaunted.
• Customer Focus. Builds positive and fruitful customer relationships by giving customers’ needs priority and responding quickly to customer concerns.
• Accountable. Maintains consistency in all aspects of their job.

What matters to Smartling?

Two things - our clients and you. We believe that work is one of the most important parts of our lives, therefore we believe in a winning culture and great benefits:

• Competitive salary 
• An opportunity to learn and advance your career
• An energetic, value-driven, and fun culture and team spirit
• Take a break when you need it – Flexible PTO

Smartling, Inc. is an equal opportunity employer. No third party recruiters.