Trendyol is hiring a

Trendyol Express - Quality Management Systems Engineer

Tuzla, Türkiye
Full-Time
Ready to get to know us?
We were founded in 2010 with a dynamic and agile start-up spirit. Since then we have grown into a decacorn with a valuation of over $16.5 billion, backed by Alibaba, General Atlantic, Softbank, Princeville Capital, and several sovereign wealth funds. Operating with that same energy from the first day, we believe we will achieve our targets and grow even more together!

May the tech be with us.
From day one, we believed that technology is the driver; e-commerce is the outcome. Thanks to our dedicated team, we are now one of the top 5 e-commerce companies in EMEA and one of the fastest-growing e-commerce companies in the world! Now we’re a team in our thousands, currently delivering more than 1.5 million packages every day to 27 countries. We offer our 30 million customers a flawless shopping experience.

Can’t stop, won’t stop!
Dreaming big is in our DNA: Gearing up to be the leading global e-commerce platform. As a young and dynamic company, we are constantly growing with Trendyol Tech, one of the leading R&D centers; Trendyol Express, the fastest growing delivery network; Dolap, the largest second-hand goods platform, and Trendyol Go, our instant food and grocery delivery service. And we’re not finished yet!

A vision focused on positive impact.
Digitalizing traders and SMEs, helping businesses grow, aiming for more women’s participation in the economy; we constantly strive to have a sustainable and positive impact on our customers, business partners, and society.

All team members are equal.
We believe in the power of an inclusive workplace. Our platform is for everyone, and so is our workplace. Each and every one of us contributes to the vibrant culture of Trendyol. The more voices we have represented and amplified in our business, the more we all thrive, contribute, and shape the future together.

About the Team
Customer-oriented, new generation delivery platform Trendyol Express functions to make a difference by combining the latest technology with a flexible delivery operation infrastructure. If you want to work in an environment where operations, e-commerce, and technology are combined, let's be a part of our team, come join us and shape your future!
We are all working with the same purpose: To create a positive impact in our ecosystem by enabling commerce through technology.

What will keep you super-motivated here?
* Opportunity to take responsibility from day one, develop your skills and satisfy your hunger for learning every day from a talented, international, and diverse team
* Open communication and unique company culture of flexibility and start-up spirit
* Enjoying agile practices to accelerate big and complex challenges to shape the future of e-commerce while encouraging mistakes to continuously grow and develop as a team
* Creative, diverse, and focused teams committed to learning and problem-solving through collaboration
* Learn and develop through our extensive Trendyol training platform
* Support from a global team of experts, mentoring, and professional development opportunities
* Strong focus on talent, not titles!
* Connecting with your teammates socially regardless of physical distance via events, team gatherings, and social activities
* Competitive employee benefits such as centrally and international located offices, and great tech equipment
* Good blend of flexibility and team bonding such as a hybrid working model and three months working from abroad approach


Your Main Responsibilities

  • Define and update the specific quality procedures, work instruction and tools for functions
  • Preparing the quality plans for all functions and providing documentation and implementation
  • Integrating existing and newly established standards into internal business processes
  • Meet ISO 9001, ISO 14001 and ISO 45001 requirements through planning and internal auditing
  • Supporting management systems development and certification activities in different locations
  • Managing process quality control processes and İmprove the quality system continuously
  • Managing to process quality audits throughout the factory and driving quality improvement projects from those audits
  • Supporting quality measurements and leading the quality improvement studies in order of achieving the company quality KPI's
  • Create a proactive approach and implement solutions for process improvement and sustain continuous improvement environment

Qualities We Are Looking For

  • University degree (BSc or MSc) in Industrial Engineering or related engineering background
  • At least 2-3 years of experience in service industry e.g. e-commerce, logistics, supply chain and operations (E-commerce logistics experience is a plus) especially quality experience
  • Excellent level of written and spoken English
  • Excellent in Office programs , knowing QDMS or similar systems(MS, G-Drive), (SQL is a plus)
  • Within the scope of Quality Management Systems, received training on IS0 9001 Quality, ISO 14001 Environment, ISO 10002 Customer Satisfaction
  • Able to work with cross functional departments e.g. technology, HR, customer experience, operation
  • Being able to adapt the way of doing business by quickly adapting to environment and system changes.
  • Knowledge of and experience with Lean and Six Sigma methodologies and techniques
  • Strong analytical abilities, strong mathematical and data analysis skills
  • A resilient, focused problem solver and self-starter, with the ability to multi-task and prioritize in a complex, occasionally ambiguous environment



We believe in the power of an inclusive workplace. Our platform is for everyone, and so is our workplace. Each and every one of us contributes to the vibrant culture of Trendyol. The more voices we have represented and amplified in our business, the more we all thrive, contribute, and shape the future together.

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