Ready to get to know us?
We were founded in 2010 with a dynamic and agile start-up spirit. Since then we have grown into a decacorn with a valuation of over $16.5 billion, backed by Alibaba, General Atlantic, Softbank, Princeville Capital, and several sovereign wealth funds. Operating with that same energy from the first day, we believe we will achieve our targets and grow even more together!
May the tech be with us.
From day one, we believed that technology is the driver; e-commerce is the outcome. Thanks to our dedicated team, we are now one of the top 5 e-commerce companies in EMEA and one of the fastest-growing e-commerce companies in the world! Now we’re a team in our thousands, currently delivering more than 1.5 million packages every day to 27 countries. We offer our 30 million customers a flawless shopping experience.
Can’t stop, won’t stop!
Dreaming big is in our DNA: Gearing up to be the leading global e-commerce platform. As a young and dynamic company, we are constantly growing with Trendyol Tech, one of the leading R&D centers; Trendyol Express, the fastest growing delivery network; Dolap, the largest second-hand goods platform, and Trendyol Go, our instant food and grocery delivery service. And we’re not finished yet!
A vision focused on positive impact.
Digitalizing traders and SMEs, helping businesses grow, aiming for more women’s participation in the economy; we constantly strive to have a sustainable and positive impact on our customers, business partners, and society.
All team members are equal.
We believe in the power of an inclusive workplace. Our platform is for everyone, and so is our workplace. Each and every one of us contributes to the vibrant culture of Trendyol. The more voices we have represented and amplified in our business, the more we all thrive, contribute, and shape the future together.
About the Team
Trendyol Go, the local commerce arm of Trendyol Group, works to meet all the daily needs of our users and brings local merchants, couriers, and Trendyol users together. We make seamless connections in real time and we are able to expand our offer to include food and fresh groceries thanks to our on-demand solution. We are delighted to strengthen local commerce with Trendyol's operational excellence by bringing marketplace solutions backed by our last mile delivery network.
We are all working with the same purpose: To create a positive impact in our ecosystem by enabling commerce through technology.
What will keep you super-motivated here?
* Opportunity to take responsibility from day one, develop your skills and satisfy your hunger for learning every day from a talented, international, and diverse team
* Open communication and unique company culture of flexibility and start-up spirit
* Enjoying agile practices to accelerate big and complex challenges to shape the future of e- commerce while encouraging mistakes to continuously grow and develop as a team
* Creative, diverse, and focused teams committed to learning and problem-solving through collaboration
* Learn and develop through our extensive Trendyol training platform
* Support from a global team of experts, mentoring, and professional development opportunities
* Strong focus on talent, not titles!
* Connecting with your teammates socially regardless of physical distances via events, team gatherings, and social activities
* Competitive employee benefits such as centrally and international located offices, and great tech equipment
* Good blend of flexibility and team bonding such as a hybrid working model and three months working from abroad approach
Your Main Responsibilities
- Be the voice of customer, transform experience delivering better value
- Analytics Translator - Translate data and share insights: ensure all parties can use the insights to further improve
- Develop in-depth analytical (user) understanding for what drives growth for the product and how it can be improved
- Analyze user behavior leveraging data, individual customer analysis, interviews and benchmarks to transform customer journeys linking to business outcomes
- Enable effective decision making by retrieving and aggregating data from multiple sources and compiling it into a simplified and actionable format
- Build smart prediction models, segmentations and follow-up strategies based on journey analysis
- Comprehend the bigger picture as well as small details with a sense of analytical thinking
Qualities We Are Looking For
- University degree preferably in Engineering, MIS, Management, Statistics
- Minimum 3 years experience in a data analytics, business intelligence or similar role
- Experienced in data analysis, including defining KPI strategy and growth opportunities, time series analysis, data visualization
- Passionate about being customer's advocate & experience transformation
- Strong communication skills and an ability to break-down complex information into relevant and digestible points
- Excited to work with different functions within the company, creative problem solver who thrives with ambiguity
- Strong knowledge of SQL or other query language experience combined to good mathematical and statistics foundations. Python, Tableau and Looker is a plus
- Experience in customer journey analytics, value-based segmentation / behavioral clustering is a plus
- Strong knowledge of e-commerce is a plus
- The experience range for this position is suitable for specialist/senior specialist roles
We believe in the power of an inclusive workplace. Our platform is for everyone, and so is our workplace. Each and every one of us contributes to the vibrant culture of Trendyol. The more voices we have represented and amplified in our business, the more we all thrive, contribute, and shape the future together.
