TRUST & SAFETY SPECIALIST (DISINFORMATION)
The Wikimedia Foundation is seeking a Trust & Safety Specialist focused primarily on Disinformation to join the Legal department to help advance the Wikimedia movement’s vision of every human being able to freely share in the sum of all knowledge; as well as its strategic direction - that by 2030, Wikimedia will become the essential infrastructure of the ecosystem of free knowledge, and anyone who shares our vision will be able to join us.
The Trust & Safety Specialist (Disinformation) will work closely with others on the Trust & Safety Disinformation team to help protect knowledge integrity on the platform, thoroughly investigating and responding as directed to threats to knowledge integrity. The specialists’ key focus in this regard will be English, Arabic, Farsi or Russian language projects. They also serve standard online trust and safety functions of empowering and engaging people involved in or impacted by the Wikimedia movement. They support the resilience of the communities we support through investigating threats of violence and other threats to the safety of the Wikimedia projects, communities and the public; contributing to the investigation and mitigation of technical attacks and social disruption; and facilitating the work of our vast community of international volunteers.
The successful Trust & Safety Disinformation Specialist will collaborate respectfully with others, encourage collegial engagement, treat private information with discretion, demonstrate empathy in their communications with others, be creative and open to new solutions, be supportive of other Specialists, and be flexible in assignments. The Specialist steps into difficult discussions and situations, including those that may involve graphic imagery such as terrorism content, and explains details and context as needed to promote effective resolution, mutual understanding, and civil communication. This is a sometimes chaotic and challenging environment that offers best opportunities for those who thrive working both independently and with others. This role reports to the Trust & Safety Manager, Disinformation.
You are responsible for:
Skills and Experience:
Additionally, we’d love it if you have:
The Wikimedia Foundation is...
...the nonprofit organization that hosts and operates Wikipedia and the other Wikimedia free knowledge projects. Our vision is a world in which every single human can freely share in the sum of all knowledge. We believe that everyone has the potential to contribute something to our shared knowledge, and that everyone should be able to access that knowledge, free of interference. We host the Wikimedia projects, build software experiences for reading, contributing, and sharing Wikimedia content, support the volunteer communities and partners who make Wikimedia possible, and advocate for policies that enable Wikimedia and free knowledge to thrive. The Wikimedia Foundation is a charitable, not-for-profit organization that relies on donations. We receive financial support from millions of individuals around the world, with an average donation of about $15. We also receive donations through institutional grants and gifts. The Wikimedia Foundation is a United States 501(c)(3) tax-exempt organization with offices in San Francisco, California, USA.
As an equal opportunity employer, the Wikimedia Foundation values having a diverse workforce and continuously strives to maintain an inclusive and equitable workplace. We encourage people with a diverse range of backgrounds to apply. We do not discriminate against any person based upon their race, traits historically associated with race, religion, color, national origin, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or any other legally protected characteristics.
If you are a qualified applicant requiring assistance or an accommodation to complete any step of the application process due to a disability, you may contact us at [email protected] or (415) 839-6885.
U.S. Benefits & Perks*
*Eligible international workers' benefits are specific to their location and dependent on their employer of record
Wikimedia Medium Term Plan
Diversity and inclusion information for Wikimedia workers, by the numbers
Annual Report - 2017
This is Wikimedia Foundation