New Relic is hiring an

Undergrad UX Research Intern (Summer 2021)

Atlanta, United States
Internship

Your Opportunity

Is being part of a dynamic team of UX Researcher and partnering closely with several cross-functional teams across to advocate for the user experience something you are passionate about?

Does the idea of making discoveries to drive the future of the company to build the most user-centered product on the market make you love your Mondays?

As an Intern at New Relic’s Portland, you will join our UX Design team as a Researcher for a full-time, paid internship opportunity beginning approximately May/June 2021!

What You’ll Do

  • Scope research projects and develop clear/detailed research plans/proposals that outline the research goals, hypotheses, participant characteristics and methods
  • Conduct research with our users and customers, and maybe also non-users and potential users, to help us better understand who they are and what they need
  • Execute on qualitative and quantitative research methods
  • Communicate research insights, to cross-functional teams and executives, in creative ways to increase customer-centricity

Your Qualifications

Must-have:

  • Be currently enrolled in a Bachelor’s program from an accredited university
  • Completed at least two years of an undergraduate program
  • Returning to your program after the internship
  • Experience working as a researcher on collaborative projects (research for class projects is acceptable)
  • Excellent written and verbal communication and presentation skills
Nice-to-have:
  • Pursuing a degree in user experience design, human-computer interaction, information science, or a related field.
  • Knowledge of UX research methods and tools, curious about the complexity
  • Experience with research tools such as Qualtrics, UserTesting

Please note that visa sponsorship is not available for this internship. Note that we do not sponsor candidates for O-1, F-1, or J-1 visas, or candidates who require commencement of an H-1B "cap case" petition for future work authorization.

About Our Internship Program

We offer a paid 10-12 week internship program for students to join us on our journey to create a more perfect internet! During your internship, you’ll work on real-world projects that will make an impact on our business, and develop practical skills that you can apply throughout the rest of your career. You’ll have the opportunity to:

  • Participate in Executive leadership roundtables
  • Work with a dedicated mentor through our formalized mentorship program
  • Gain useful skills through professional development trainings
  • Connect with your intern community through meetings, projects, and social events
  • Learn about the company and our mission to instrument, measure and improve the internet
  • Showcase your work via a final presentation to management

Our Office

Our office is in the center of downtown Portland, situated in a thriving tech community in the Pacific Northwest. We enjoy easy commute access and a plethora of good eats and great coffee. We provide competitive compensation including equity and big-company benefits (medical, dental, etc.)—all while maintaining the energy, agility, and fun of a start-up.

About Us

New Relic (NYSE: NEWR) is a cloud-based platform that gives developers, engineers, operations, and management a clear view of what’s happening in today’s complex software environments. So they can find and fix problems faster, and deliver delightful experiences for their customers. That's why the world’s best engineering teams rely on New Relic to visualize, analyze, and troubleshoot their software. It’s the simplest, most powerful cloud-based observability platform, built to create more perfect software. All from one place.

Founded in 2008, we’re a global company passionate about building a culture where all employees feel a deep sense of belonging, where every ‘Relic’ can bring their whole self to work and feel supported and empowered to thrive. We’re consistently recognized as a distinguished employer and are committed to building world-class products and an award-winning culture. For more information, visit newrelic.com.

Our Hiring Process

New Relic takes seriously our stewardship of the data of our thousands of customers worldwide. In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification.

We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance. https://sfgov.org/olse/sites/default/files/Document/FCO%20Poster%20Set%20All%20Languages%2010%2001%2018.pdf

Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.

New Relic is an equal opportunity employer. We eagerly seek a diverse applicant pool and hire without regard to race, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities (or disability), age, sexual orientation, veteran status, or any other characteristic protected by law.

Interested in the details of our privacy policy? Read more here: https://newrelic.com/termsandconditions/applicant-privacy-policy