Upstox is hiring an

UX Designer II

Mumbai, India
Full-Time
About the company:

Upstox is one of India's leading Fin-Tech companies with a mission to simplify trading & investing to make it easily accessible to the masses. We aim to enable everyone, from new investors to seasoned traders, to invest across multiple categories with our state-of-the-art trade & investment platform and commission-free pricing. We offer numerous asset categories to invest in, like Stocks, Digital Gold, IPOs, Mutual Funds, and more.  

By focusing on our customers’ needs and equipping them with personalized yet powerful tools, we witnessed a steep growth of 800% in our customer base from 25 Thousand in 2017 to 2 Lakh in 2019. With 1500% growth in 2020, currently, over 3 million customers trust us with their investment decisions, thus setting us on the course to become an industry-leader in the country. 

Our mission is simple - to break down the complexities of investing and make it more effortless, accessible, affordable, and easy for the masses to adopt. This key principle when infused with intuitive design and leading-edge technology will help us empower every Indian to take control of their investments. 

RKSV Securities was founded by Ravi Kumar and Shrinivas Viswanath in 2009 and was soon graced by Kavitha Subramanian as the third co-founder in 2016. Backed by Ratan Tata, Upstox had raised $4 million in Series A funding in early 2016 that was led by Kalaari Capital. The Series B funding round scaled multifolds and witnessed an investment of $25 million by US-based investment firm - Tiger Global Management in September 2019.

We are scaling our design teams across all verticals (UX, UI, Research) to deliver
products aligned with our customer's needs and innovate on their behalf. If you get
excited about transforming complex technical & financial problems into simple
customer-friendly solutions, then you will love being part of the Upstox family. Our
design team is headed by Divye Bokdia.

As a senior design team member, you will be leading the design process, establish a strong working backward process from the customer, raise the bar for design deliverables, collaborate with all the involved teams including product, engineering, marketing, customer growth, etc. collect and utilize customer insights to make product decisions, help define the long term vision and strategy from the product and design perspective.

Responsibilities:
Planning and delivering UX designs while working closely with cross-functional teams
Own end-to-end UX process based on existing product vision and business requirements
Creating information architectures, task flows, user interaction models, wireframe, screen flows, prototypes, detailed designs, design briefs, design specifications, and guidelines with little direction
Create and communicate end-to-end scenarios, interaction models, wireframes, -prototypes, and specs to stakeholders
Help lead improvements to process and relationships beyond scope of individual work with a track record of influencing the product direction
Lead data-driven design methodologies to champion refinements of the product until the usability and experience reach a delightful experience and success criteria
Be highly adaptable in an ever-changing startup environment

Requirements:
3+ years of work experience as a UX designer in the tech domain
Bachelor's or Master's degree in design, human factors, HCI, or a related discipline
An online portfolio that demonstrates your design thinking, approach to the problem, and design deliverables like conceptual models, navigation and user flows, information design, and mock-ups
Effectively collaborating with a cross-functional team to ensure stakeholder alignment
Ability to filter the noise and identify the root cause of the customer problem using data from various sources
Excellent written and verbal skills to communicate with stakeholders and senior leadership
Self-motivated to think outside the box and can navigate through ambiguous situations

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