Sumo Logic is hiring an

UX Manager

Noida, India

       About Us

  • What we do: We are a cloud-native SaaS machine data analytics platform - logs, time series metrics, and security analytics. We were founded in 2010 by experts in log management, big data, security systems, and enterprise-scale applications. Customers love our product because it allows them to easily monitor and optimize their mission-critical, large scale applications.

  • Our Customers: We serve DevOps, SecOps and ITOps teams. Customers love our product because it allows them to easily monitor and optimize their mission-critical, large scale applications.

  • Mission: Democratize machine data analytics through our platform, bringing real-time data insights securely through the cloud.

  • Massive Scale: Our microservices architecture in AWS ingests hundreds of terabytes daily across many geographic regions. Millions of queries a day analyze hundreds of petabytes of data.

  • Funding and Growth: We have received $330 million in funding to date. Investors include Greylock Partners, Sutter Hill Ventures, Accel Partners, Sequoia Capital, Sapphire Ventures and DFJ Growth. Our recurring revenue and customer base are growing steadily. We serve over 2000 customers across the globe including Airbnb, Alaska Airlines, Anheuser Busch, Hootsuite, Hearst, Hudl, Major League Baseball, Marriott, Medidata, Sauce Labs, Samsung SmartThings, SPS Commerce, Twitter, Telstra, Toyota, Zuora, Netflix, Swiggy and more.

     

    The Role

    We are looking for a slightly nerdy senior level designer who is interested in both data analytics and colouring books. The nerd in you performs contextual inquiry interviews with technical customers and quickly understands new concepts. The designer in you synthesizes the information, explains it with relevant metaphors and whiteboards it beautifully. We want to hear your ideas for distilling complex use cases into simple tasks that empower our users.

    The UX Design Team at Sumo Logic creates a consumer-level user experience for complex data visualizations and information design of enterprise-level capabilities. That sounds complicated, and it is. But our team is close-knit, and we swarm frequently on all of the design problems we’re facing. If you’d like to read more about the team and our processes, here’s our blog: https://medium.com/sumo-logic-ux

    Sumo Logic is a real-time continuous intelligence platform. We have over 1600 customers and we analyze 100+ petabytes of data daily. When a customer experiences an outage, they turn to our platform to analyze the machine data and figure out what happened. Our product aids the user in making critical decisions and responding rapidly.

    Please send your resume and portfolio (required).

       

       Responsibilities

       We are looking for a UX Manager who is passionate about solving complex problems and creating         smart, beautiful, and polished products.                     

  • Act as a “hands on” UX scrum lead & take initiative across cross-functional departments

  • Help lead improvements to process and relationships beyond scope of individual work

  • Lead research that identifies and defines user goals and value definition

  • Lead other designers, to design and evangelize new interface guidelines and design patterns

  • Execute full UX solutions based on existing “product vision” and business requirements

  • Lead data driven design methodologies to champion refinements of the product until the usability and experience reach a delightful experience and success criteria.

     

    Minimum Requirements

    We are looking for candidate who is self-motivated and able to work both independently and in collaboration with a team. The ideal candidate will have the following qualifications:

  • Has a track record of influencing the direction of the product and delivering high-quality product

  • Strong experience in working with engineering and product management teams to oversee the user experience of a product from discovery to delivery

  • Experience leading team projects, defining experience brief, design KPI’s, and success criteria

  • Experience with user research in building the product and testing to validate key insights

  • A communicator who can easily explain the product design process with various teams

  • Be highly adaptable in an ever-changing startup environment

  • A portfolio that highlights your strengths

 

 

        Preferred Requirements

  • Experience with creating customer journeys, doing research, and creating user personas

  • Information design/data visualization experience a plus

  • Prototyping experience a plus

  • 10+ years designing interactive experiences with consistent growth in scale and project complexity.

  • 2+ years as a manager of large design teams and as a leader of leaders.

  • Bachelor's or Master’s degree in design or related field.

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