Shopify is hiring an

UX Researcher - Hardware

Toronto, Canada
About Shopify

Making commerce better for everyone has been Shopify’s focus since our founders started a snowboard business online. Realizing that selling online was complex and very technical, they set out to simplify the experience. Since then, Shopify has been improving the way that people start, run, and grow businesses. The work you do will impact more than 300,000 entrepreneurs all over the world, their community of customers, and many 3rd party partners.

About the UX Research team

The UX Research team guides and informs the company towards designing and building better products and experiences for people using a variety of research methods. Researchers work with teams to incorporate people-centric thinking from problem definition to post-launch iteration. We ask thoughtful research questions, conduct contextual research, frame problems, synthesize insights, evaluate concepts or prototypes, and assist with launches and releases.

We value diversity and learning from one another, so you’ll be joining a team of researchers from various backgrounds (e.g. anthropology, psychology, human-computer interaction, industrial design). You’ll have opportunities to learn, lead, and contribute to meaningful work.