Kyowa Kirin is a fast growing global specialty pharmaceutical company that applies state-of-the-art biotechnologies to discover and deliver novel medicines in four areas of unmet need: oncology, nephrology, immunology and CNS/movement disorders. The North America organization includes two offices (in New Jersey and California) that focus on drug discovery, product development, and commercialization. Together, we work as a close-knit team to understand clinical needs and advance innovations that can have a profound impact on patient lives.
Summary of Job
The Vice President, Patient Services is the head of the North American Patient Services organization and is responsible for the strategic direction and oversight of Kyowa Kirin North America’s Patient Services model. In this executive role, they will lead the oversight and strategic direction with respect to HCP, Patient, and Caregiver solutions for the portfolio of the company’s products. This person will lead the operations teams and external partners to provide a best-in-class support experience focused on providing useful resources and information to patients with unique journeys and experiences, from the time they are prescribed a Kyowa Kirin product, throughout their duration of therapy and beyond. The Vice President, Patient Services is expected to deliver Patient Support Programs across multiple business units, disease states, and patient populations aimed to ensure patient access, -successful initiation, and provide relevant and timely information to empower patients with the resources they need to adhere to medications as prescribed. This individual will lead a team of clinical and field access experts who connect the dots of the patient experience by providing support to patients and caregivers in a way that is important for their individual needs.
The Vice President, Patient Services will manage a team that consists of both home office and remote individuals. The Team consists of the following functional areas: Case Management, Patient Access Liaisons, and Patient Services Operations. They are responsible for patient data management, systems, and patient services technology platforms. This individual will work cross-functionally with the broader Kyowa Kirin team to develop, implement, and evolve superior patient service offerings and programs that empower patients and customers to optimally manage their treatment experience. The ideal candidate will possess strong leadership skills, deep knowledge of patient support programs, knowledge of patient support technology platforms, payer landscape, data management and a passion for improving patients' lives.
Demonstrated ability to organize, prioritize, meet deadlines, make decisions, and change the course of action quickly. Strong interpersonal and communication skills. A strong work ethic is required. Detail-oriented and excellent follow through. Has the ability to flex and deal with ambiguity in a dynamic, fast-paced, high-growth environment. Has a passion for personal learning and development to be able to grow with the company. Cultural sensitivity and ability to develop consensus within a multinational organization. Strong collaboration skills across internal and external stakeholders to drive brand vision through tactical patient services strategy and process. Strong organizational skills with the ability to multi-task and be flexible. In-depth knowledge and understanding of specialty channel patient-level data. Proven ability to drive operational growth and meet key standard performance objectives. Strong business acumen. Must be Patient-focused.
Requires up to 15% domestic and international travel
KKNA and all of its employees have an obligation to act in accordance with the law and with integrity in all our operations and interactions
It is the policy of Kyowa Kirin North America, Inc. to provide equal employment opportunity to all qualified persons without regard to race, religion, creed, color, pregnancy, sex, age, national origin, disability, genetic trait or predisposition, veteran status, marital status, sexual orientation or affection preference or citizenship status or any other category protected by law.
When you apply to a job on this site, the personal data contained in your application will be collected and stored by Kyowa Kirin, Inc. (“Controller”), which is located at 510 Carnegie Center, Suite 6, Princeton, NJ 08540 USA and can be contacted by emailing email@example.com. Controller’s data protection officer can be contacted at firstname.lastname@example.org. Your personal data will be processed for the purposes of managing Controller’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of General Data Protection Regulation (EU) 2016/679 (“GDPR”) as necessary for the purposes of the legitimate interests pursued by the Controller, which are the solicitation, evaluation, and selection of applicants for employment.
Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Controller to help manage its recruitment and hiring process on Controller’s behalf. Accordingly, if you are located outside of the United States, your personal data will be transferred to the United States once you submit it through this site. The transfer will be made using appropriate additional safeguards under the standard contractual clauses approved by regulators for transfers of personal data outside the European Union.
Your personal data will be retained by Controller as long as Controller determines it is necessary to evaluate your application for employment. Under the GDPR, if you are located in the European Union, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have the right to data portability, and to lodge a complaint with an EU supervisory authority. If you have any questions about our use of your data, you may contact us by email at email@example.com.
Kyowa Kirin does not accept agency resumes unless contacted directly by internal Kyowa Kirin Talent Acquisition. Please do not forward resumes to Kyowa Kirin employees or any other company location; Kyowa Kirin is not responsible for any fees related to unsolicited resumes.
Enter your email address below to get notified whenever we find a similar job post.
Unsubscribe at any time.