SmartBear is hiring a

Vice President Product Management

Somerville, United States

Quality isn’t just a goal. It’s the whole point.
Our customers are under a lot of pressure to deliver great software. But to compress lifecycles, add features, and compete in a world where ‘every company is now a software company’ is hard. And one mistake can mean their reputation, even future. That’s why it’s our mission to help. At any part of their software development lifecycle (SDLC), we provide the tools and discipline to focus on quality while streamlining their processes. So our customers can create and deploy software that works as designed – especially when it’s needed most. And we’re looking for people to join us.

About the Position

Reporting to the Senior Vice President, Product, the Vice President of Product will lead the UI Test product group, which includes TestComplete, BitBar, CrossbrowserTesting. You will be responsible for devising, adapting and leading the growth strategy for the group. You will directly lead the product management team, comprised of product managers and product owners. You will have a dedicated cross-functional team, including UI/UX, engineering, operations, and so on. You will be supported by finance and HR business partners.

You will manage the portfolio of products in your group, and guide the product life cycles appropriately, including initiating, scaling, harvesting and sunsetting products appropriately. SmartBear operates a build-and-buy strategy, so you will also be involved in M&A activity – both diligence and integration. You will be a thought leader, and you will possess strong financial, strategic and operational acumen. You will have experience growing a nurturing a geographically dispersed team.

You will drive research of user needs, market opportunities and challenges; competitive dynamics; strategic product business plans; partnering with engineering to launch compelling products; partnering with sales, marketing and customer support, to ensure tight alignment from product inception to sale to support. You will also be a seasoned leader, who aggressively stays ahead of advancements in relevant technologies.

Primary Responsibilities

  • Define and manage the objectives and key results of your team
  • Define the executable product strategy for the suite of UI Test products and complementary services and ensure its successful implementation. Effectively report on progress, adaptations and results.
  • Play a major role in acquisitions (identify & assimilate) to fortify and build up our UI Test strategy and family of products.
  • Develop a strategic understanding of target markets and evolving trends in order to drive product evolution. This includes the coordination and execution of market intelligence, developing business cases to support each business opportunity, and communicating cross-functionally, (internally), as well as with external stakeholders.
  • Serve as an advocate for the customer in solving important customer problems.
  • Assess current team, build and rebuild where necessary. Develop and manage budgets and product plans for each fiscal year; provide timely and accurate forecasts, budgets and other management tools.
  • Reinforce company values and culture in day-to-day behaviors, management style, and expectations of subordinates; inspire confidence and add additional leadership strength to the executive team.
  • Build strong cross-functional partnerships between engineering and product management, as well as operations and with other functions (e.g. marketing, sales, finance, etc.) at multiple levels within the company. Influence marketing and sales while working with those peers on execution.
  • Lead and inspire your team to continuously improve and approach each day with a growth-mindset.


  • 10 years of product management experience in SaaS applications, ideally but not necessarily in the domain of delivering software for software teams
  • Technical acumen to partner effectively with engineering
  • Financial acumen, ideally with experience managing to a P&L
  • Experience with M&A and/or strategic partnerships
  • Demonstrated executive management success with the design and development of infrastructure software products and solutions, preferably with a cloud component to them and sold through various channels of distribution.
  • Organizational leadership ability; strong relationship development skills with a wide variety of audiences across all functions, ability to manage highly competent people to high levels of performance, and ability to establish effective and efficient project management processes.
  • Demonstrated success in defining product strategy and establishing a clear set of product development principles.
  • Excellent communications skills across the organization
  • A decisive leader with executive presence and experience as a peer leader.

About SmartBear
At SmartBear, we focus on your one priority that never changes: quality. We know delivering quality software over and over is complicated. So our tools are built to streamline your process while seamlessly working with the products you use – and will use. Whether it’s TestComplete, Swagger, Cucumber, ReadyAPI, Zephyr, or one of our other tools, we span from test automation, API lifecycle, collaboration, performance testing, test management, and more. Whichever you need, they’re easy to try, easy to buy, and easy to integrate. We’re used by 15 million developers, testers, and operations engineers at 24,000+ organizations – including world-renowned innovators like Adobe, JetBlue, FedEx, and Microsoft. Wherever you’re going, we’ll help you get there. Learn more at, or follow us on LinkedIn, Twitter, or Facebook.

SmartBear is an equal employment opportunity employer and encourages success based on our individual merits and abilities without regard to race, color, religion, gender, national origin, ancestry, mental or physical disability, marital status, military or veteran status, citizenship status, age, sexual orientation, gender identity or expression, genetic information, medical condition, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other legally protected status.



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