Orsini Specialty Pharmacy is hiring a

Weekend/Part-Time - Patient Care Coordinator-Requires IL Pharmacy Technician License-Complex Therapies-Hybrid Position

Elk Grove Village, United States

Orsini Specialty Pharmacy is a nationwide specialty pharmacy focused on providing exceptional care to patients throughout their journey. We focus on disease programs that require a high-touch patient experience and provide those we care for genuine empathy and compassion as part of our service delivery.

Weekend/Part-time Patient Care Coordinator role - Contacts patients and/or caregivers to schedule a delivery and determine supply needs; picks and packs medical supplies to fill patient orders; accurately dispenses products in the computer system to generate a delivery ticket and/or prescription labels; confirms delivery tickets after delivery. Assists the pharmacist with the preparation and dispensing of medications and supplies using appropriate techniques and following Orsini policies and procedures.

  • High School Diploma or equivalent
  • Pharmacy Technician License
  • National Technician Certification - preferred
  • Previous Specialty Pharmacy experience - preferred
  • Experience with IV Fused Drugs
  • Minimum 1 year experience in Pharmacy
  • Establish and continually build rapport with patient base
  • Monitor compliance/persistence of medications
  • Evaluate adverse reactions of patients
  • Experience in providing customer service to internal and external customers
  • Experience in coordinating nursing service with patients
  • Process and verify patient benefits and pay options as needed
  • Refer patients to clinical pharmacist or nurse as needed
  • Enter and update new and refill orders into workflow systems
  • Update tracking logs with order status and shipping information
  • Responsible for all data entry into multiple workflow systems for end to end order process.
  • Ensure timely processing of all patient orders per committed time frames
  • Work in collaboration with intake and MD offices
  • Intermediate Knowledge of Microsoft Excel Required
  • Ability to work well in a team environment and provide support to other team members
  • Detail oriented, ability to prioritize workload, multitask, and work well in a fast-paced environment

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