SupportYourApp is hiring a

(Wrocław) Customer Support Consultant (fluent Polish & English)

Wrocław, Poland
Full-Time
Remote

Passionate about the latest trends in Tech?

What if you had a chance to be a part of the world's leading Hardware, Software of SaaS solutions? Imagine team-mates who speak 40+ languages and have the most diverse professional and cultural backgrounds.

Join our SupportYourApp team as a Customer Support Consultant to kick-start your carrier in Tech. Get the most agile digitalized training and emerge into technical, and business knowledge of a product to provide a seamless experience for users all over the globe 🌎 Excited? Let's see what it takes.

What you will do:

  • Always be up-to-date with the cutting-edge technology;
  • Apply the latest and greatest customer happiness practices;
  • Provide omni-channel support via calls, chats and emails;
  • Communicate with developers and other departments of various IT-companies;
  • Become a product expert and constantly grow.

Requirements:

  • Fluent Polish and English;
  • Experience in Customer Service;
  • Desire to learn, research, and develop;
  • Customer oriented and responsible attitude.

Will be a great plus:

  • Experience with CRM systems;
  • Experience with Zendesk;
  • Experience with native speakers;
  • International exchange programs participation.

Benefits:

  • Fixed schedule;
  • Competitive compensation;
  • Enjoy working remotely;
  • Paid intensive training and trial period;
  • Great management with no bureaucracy;
  • Good bonuses for referring friends (referral program);
  • SupportYourApp Medical Policy;
  • Various sports events and team buildings;
  • Occasional business trips.

Who are we?

SupportYourApp is a Support-as-a-Service company that provides customer support services for growing startups and tech companies around the globe. We work with clients from 30+ countries and speak 50+ languages.

We are a family of like-spirited people determined to make the world a happier place, one satisfied customer at a time. We treat our team like our clients, surrounding them with an unlimited care, individual approach, and a wholesome positive experience.

Visit our website: www.supportyourapp.com

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