Account Manager, Flex Pay
TLDR
Client-facing role driving onboarding, activation, and growth of BNPL partnerships with retail/e-commerce merchants through data-driven insights.
- Manage day-to-day relationships with strategic retail and e-commerce merchant partners, serving as the primary point of contact for assigned accounts.
- Support merchant onboarding, implementation, and activation processes to ensure smooth adoption of the Flex Pay solution.
- Drive account growth by identifying expansion opportunities, improving merchant performance, and optimizing usage of the platform.
- Conduct regular business reviews, performance analysis, and account health monitoring to track KPIs and engagement.
- Partner cross-functionally with Integrations, Product, Operations, and Marketing teams to resolve issues and enhance merchant experience.
- Coordinate promotional campaigns, product launches, and operational updates with merchant partners.
- Translate product capabilities into clear value propositions for both technical and non-technical stakeholders.
- Maintain accurate CRM records, reporting, and forecasting related to account activity and performance.
- 8–10 years of experience in account management, client success, partnerships, or a related client-facing role.
- Proven experience managing relationships with senior stakeholders, including C-level executives, within mid-market or enterprise accounts.
- Strong background working with e-commerce, retail, fintech, SaaS, or digital commerce ecosystems.
- Excellent communication, negotiation, and relationship-building skills with a consultative approach.
- Strong ability to work cross-functionally with both technical and non-technical teams, including implementation and product groups.
- Tech-savvy mindset with the ability to quickly understand and explain complex products or payment solutions.
- Highly organized, proactive, and solutions-oriented, with the ability to manage multiple priorities in a fast-paced environment.
- Experience using modern productivity or AI tools to enhance workflow and communication.
- Strong analytical thinking and ability to interpret account performance data to drive decisions.
- Competitive base salary between $140,000 – $160,000 USD plus uncapped variable compensation.
- Equity participation through a stock option plan.
- 100% employer-paid medical, dental, and vision insurance.
- Flexible PTO and paid parental leave.
- Remote-friendly work environment.
- Professional development and career growth opportunities within a fast-scaling fintech organization.
- Health and wellness initiatives to support overall well-being.
- Opportunity to work with leading retail and e-commerce brands in the BNPL space.
Requirements:
Benefits:
Benefits
Health Insurance
100% employer-paid medical, dental, and vision insurance.
Learning Budget
Professional development and career growth opportunities within a fast-scaling fintech organization.
BNPL industry partnership opportunity
Opportunity to work with leading retail and e-commerce brands in the BNPL space.
Paid Time Off
Flexible PTO and paid parental leave.
Remote-Friendly
Remote-friendly work environment.
Stock Options
Equity participation through a stock option plan.
Wellness Stipend
Health and wellness initiatives to support overall well-being.
Jobgether runs the largest remote job platform, effectively linking job seekers with over 200,000 flexible and remote opportunities that match their unique skills and preferences. Our focus is on enhancing the hiring process, ensuring efficiency while prioritizing the candidate experience, particularly in the growing health and wellness sector.
- Founded
- Founded 2020
- Employees
- 11-50 employees
- Industry
- Professional Services