TLDR

Entry-level role coordinating service calls, handling data entry, and delivering strong customer service to ensure satisfaction and accurate records.

Entry Level Position


The core responsibilities will be:


  • Communication with other employees and customers
  • Data entry
  • Print, copy and file customers records as necessary
  • Meeting and exceeding the customers requests to ensure total customer satisfaction
  • Resolve customer billing issues
  • Placing and tracking service calls
  • MUST HAVE GOOD CUSTOMER SERVICE SKILLS


The ideal candidate will possess:


  • Solid computer proficiency 
  • Professional written and verbal communication skills
  • Experience with Word, Outlook, Excel and PowerPoint
  • Previous customer service experience






   

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