Application Engineer
TLDR
Key technical partner in homeland security sales, shaping pre-sales wireless telecom solutions for police, defense, and intelligence sectors.
Job Description:
Application Engineer – Wireless Telecom (Homeland Security)
You will be a key technical partner within the Homeland Security Sales Organization, supporting customer engagements across Police, Defense/Military and Intelligence Services.
What you’ll do (Pre-Sales / Field Engineering)
- Lead technical discovery, qualification and solution design throughout the sales cycle.
- Deliver high-impact technical demos and presentations to customers and internal teams.
- Support trade shows, conferences and key marketing events.
- Enable the sales force with training, technical collateral and product positioning.
- Drive RFP / tender technical responses and ensure technical compliance.
- Support customer evaluations, proof-of-concepts and technical onboarding.
- Monitor market trends, competitor solutions and identify new application opportunities.
- Propose integrations and alternative technical approaches to strengthen our offer.
What you bring
- Strong knowledge of cellular wireless technologies (2G/3G/4G/5G/CDMA).
- Experience delivering solutions to government security customers (Police, Defense/Military, Intelligence).
- Ability to translate customer needs into bespoke technical configurations.
- Strong technical communication and presentation skills.
- Commercial mindset and strong customer orientation.
- Thrives in a field-facing environment, with frequent customer visits and international travel.
- Eligibility and willingness to obtain a security clearance.
Nice to have
- Exposure to non-cellular wireless technologies.
- Prior experience in Armed Forces / Police / Civil Service environments.
Education: Degree in Engineering, Telecommunications or Computer Science
Experience: 5+ years in pre-sales / sales engineering (wireless telecom solutions or test & measurement systems)
Languages: Fluent in English (German and additional languages are a plus)
EXFO is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
EXFO is a global leader in telecommunications testing, monitoring, and analytics solutions, specializing in fiber optic testing and service assurance. Serving a diverse range of telecommunications networks, EXFO stands out for its commitment to innovation and collaboration, leveraging a talented team across more than 25 countries.