A&R Account Strategy & Enablement

For each priority account, develop and maintain a tailored engagement strategy - mapping connection paths, identifying mutual relationships, and ensuring the approach evolves as the relationship matures

Build and refine the team's playbook for ongoing nurturing: how to stay relevant between conversations, how to move accounts towards a deal, and how to recognize when a relationship is ready for the next step

Work hands-on with A&Rs to manage touchpoint cadences by segment, ensuring target accounts receive consistent, well-timed engagement that feels considered rather than generic

Help A&Rs think through the specific language, timing, and channel for each touchpoint - whether it's a first warm introduction or a follow-up six months into the relationship

Stay current on how artists and their teams prefer to be engaged, and continuously refine the team's approach based on what's working across the portfolio

Manage and maintain HubSpot as the team's system of record for priority accounts: keeping account statuses current, enforcing cadence compliance, and surfacing staleness alerts so no relationship goes cold

Prepare materials for weekly strategy workshops, including account briefs, connection maps, and recommended next steps for priority accounts

Work with sourcing ops to build and improve the processes that allow us to scale relationship management across hundreds of accounts per A&R without sacrificing quality

Partner with team leads to evaluate and iterate on tooling - identifying gaps, flagging when processes need to be revisited, and helping roll out new capabilities as they come online

Run regular strategy sessions with A&R reps to pressure-test their approach to priority accounts and help them navigate stalled or complex relationships

Create frameworks, reference materials, and ongoing measurement to assess long-term relationship health and empower A&Rs to nurture accounts over time

Develop and enforce protocols for how the team communicates with artists and their teams - ensuring consistency and cultural credibility across all reps

Partner with Marketing and A&R leadership to align on standards and share learnings across regions

Deep understanding of how long-term relationships are built with high-value accounts - who the gatekeepers are, how trust is maintained over time, and what separates a one-time conversation from a lasting partnership

A natural coach and thought leader who gets energy from helping others get better

Strong process and systems instincts - comfortable working with CRM tools, sales research tools, and workflow automation to support a team at scale

Excellent communicator, both in writing and in person - you can articulate a nuanced relationship strategy clearly and concisely

Comfortable operating with influence rather than authority - you don't own the relationships, but you shape how they're built and maintained