Assistant Manager - Account Management

Serve as the primary point of contact for assigned clients, ensuring smooth communication, strong relationships, and high-quality service delivery across all engagements.

• Manage end-to-end account lifecycle including planning, execution, delivery, and post-delivery support.
• Build and maintain long-term relationships with key client stakeholders and decision-makers.
• Understand client business goals, brand positioning, and market challenges to provide tailored solutions.
• Coordinate with internal teams (creative, strategy, operations, product, and delivery) to ensure timely execution of projects.
• Monitor project timelines, budgets, deliverables, and quality standards while proactively managing risks and escalations.
• Identify upselling and cross-selling opportunities to support account growth and revenue expansion.
• Present performance reports, campaign updates, and strategic recommendations to clients.
• Track account metrics, client feedback, and service quality to improve satisfaction and retention.
• Participate in client presentations, proposals, and strategic discussions to support business development efforts.
• Stay updated on industry trends and competitor activities to provide actionable insights to clients.

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Requirements

This role requires strong account management experience, excellent communication skills, and the ability to manage multiple clients and priorities in a dynamic environment.

• 4–12 years of experience in Account Management, Client Servicing, Brand Management, or Client Relationship Management.
• Proven ability to manage multiple accounts and projects simultaneously in fast-paced environments.
• Strong understanding of client lifecycle management and stakeholder engagement principles.
• Excellent verbal, written, and presentation skills with strong negotiation ability.
• Demonstrated experience working with cross-functional teams to deliver client-focused solutions.
• Strong problem-solving mindset with a proactive, solution-oriented approach.
• Commercial awareness with the ability to identify growth and revenue opportunities.
• Strong organizational skills with attention to detail and effective prioritization.
• Familiarity with CRM or project management tools is an added advantage.
• Bachelor’s degree in Business, Marketing, Communications, or related field (postgraduate qualification is a plus).
• Strong interpersonal skills with a customer-first mindset and focus on long-term relationship building.

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Benefits

• Competitive compensation aligned with experience
• Fully remote work setup within India
• Opportunity to manage high-value client relationships across diverse industries
• Exposure to end-to-end campaign execution and strategic account growth
• Collaborative, cross-functional work environment
• Strong ownership over client success and account performance
• Opportunities for career growth in account leadership and client strategy roles
• Dynamic and fast-paced work culture focused on impact and results

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

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