Associate Implementation Consultant
TLDR
Orchestrates end-to-end client onboarding for HR/payroll implementations, coordinating cross-functional teams to turn requirements into actionable plans and drive adoption.
- Coordinate and support end-to-end client implementation projects, ensuring smooth onboarding and timely delivery of agreed milestones.
- Act as the primary point of contact during implementation, managing communication between customers and internal teams.
- Assist in the transition from sales to implementation, ensuring full context transfer and alignment on customer expectations.
- Organize and facilitate kickoff calls, project planning sessions, and status updates with all relevant stakeholders.
- Track project progress, maintain documentation, and ensure visibility of next steps for both clients and internal teams.
- Collaborate with product, engineering, and support teams to resolve implementation challenges efficiently.
- Ensure successful handover to customer success teams once onboarding is complete.
- Identify opportunities for process improvement and contribute feedback to enhance implementation frameworks and tools.
- Support customer understanding and adoption of platform capabilities, acting as a product guide during onboarding.
- 1–3 years of experience in customer-facing roles such as project coordination, implementation, onboarding, or account support.
- Strong ability to manage multiple projects and stakeholders simultaneously in a structured and organized manner.
- Excellent communication skills in English, both written and verbal, with the ability to adapt messaging to different audiences.
- Demonstrated ability to ask insightful questions to understand customer needs, goals, and technical setups.
- Experience working in cross-functional environments involving product, engineering, and customer success teams.
- Comfortable working in fast-paced, remote, and evolving environments with a strong sense of ownership.
- Familiarity with SaaS, HR tech, or global employment platforms is a plus.
- Strong problem-solving mindset with a proactive and solution-oriented approach.
- Interest in global work environments, remote collaboration, and modern HR/people operations is an advantage.
- Annual salary of approximately €34,750 – €39,100 gross, depending on experience and location.
- Fully remote work setup with flexibility to work from anywhere.
- Flexible working hours and asynchronous-first culture.
- Stock options as part of a long-term incentive plan.
- Generous learning and development budget to support professional growth.
- Home office and equipment support to create an effective remote workspace.
- Mental health and well-being support services.
- 16 weeks of paid parental leave and family-friendly policies.
- Flexible paid time off to support work-life balance.
- Budget for local coworking spaces or team gatherings.
- Opportunity to work in a globally distributed, diverse, and innovation-driven environment.
Requirements
Benefits
Benefits
Flexible Work Hours
Flexible working hours and asynchronous-first culture.
Home Office Stipend
Home office and equipment support to create an effective remote workspace.
Learning Budget
Generous learning and development budget to support professional growth.
Global and diverse work environment
Opportunity to work in a globally distributed, diverse, and innovation-driven environment.
Paid Parental Leave
16 weeks of paid parental leave and family-friendly policies.
Paid Time Off
Flexible paid time off to support work-life balance.
Remote-Friendly
Fully remote work setup with flexibility to work from anywhere.
Stock Options
Stock options as part of a long-term incentive plan.
Wellness Stipend
Mental health and well-being support services.
Jobgether runs the largest remote job platform, effectively linking job seekers with over 200,000 flexible and remote opportunities that match their unique skills and preferences. Our focus is on enhancing the hiring process, ensuring efficiency while prioritizing the candidate experience, particularly in the growing health and wellness sector.
- Founded
- Founded 2020
- Employees
- 11-50 employees
- Industry
- Professional Services