Associate Product Manager - Berlin or Remote

Location: We are flexible! Come and join us either in Hamburg, Berlin or Barcelona or feel free to work 100% remotely*

 

 FREE NOW empowers smarter mobility decisions helping people to move freely and cities to thrive.

 Be ready to work in a multinational, diverse, highly motivated and collaborative team of passionate developers who strive for excellence and like to have fun.  Are you ready for your next ride?

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YOUR DAILY ADVENTURES WILL INCLUDE:

• Promote Product knowledge and serve as the team's subject matter expert for the entire suite of features across various Products and Back offices. 
• You will investigate and triage bug reports, ensuring a comprehensive assessment and impact analysis for issues.
• You will contribute to improving our products by aggregating and understanding product feedback and enhancements needed from growing issues. 
• Facilitate communication and sharing of data between cross-functional Product teams to drive efficiency and product growth
• Provide detailed analysis to inform key product development teams about decisions making for growing issues. 
• Influence innovation across the Product Success team and identify opportunities for simplicity and scalability.
• You will aid and develop internal processes to ensure the optimisation of products within Free Now.

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TO BE SUCCESSFUL IN THIS ROLE:

• 2 + years of experience comparable experience in Product Support, Quality Assurance or Product Specialist role.
• Ability to diagnose and troubleshoot technical issues.
• A solid understanding of Product and best working practices to deliver results. 
• Familiar with using debugging tools and experience using logging tools such as Kibana.
• Analytical mindset and expertise in delivering data-driven solutions and insights. 
• Ability to work proactively and have a solution-focused approach to address issues and help drive results. 
• Strong team player with an ability to connect people and teams to our company vision.
• Experience working on highly detailed and complex projects which require significant organisational skills.
• You are an excellent communicator, and you are able to relay complex technical information to any reader.
  
  

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BENEFITS & PERKS IN A NUTSHELL:

• Fully remote* or hybrid working models

• Free Udemy e-learning access

• Sabbatical & time off

• Subsidised gym membership

• Birthday-off

• Partner product discounts

• Mobility budget for FREE NOW App

• Free language courses

• Employee assistance program

• Personal development budget

Plus more local benefits depending on your work location!

*in one of the 10 countries where we have a legal entity: France, Spain, Germany, Austria, Portugal, Italy, England, Ireland, Poland & Greece

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DIVERSITY, EQUITY & INCLUSION:

FREE NOW is an equal opportunity employer and we consider qualified applicants regardless of race, religion, national origin, gender, gender identity, sexual orientation, disability or age.
We want you to grow and evolve, bring your true self to work. 

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SEE WHAT OUR AWESOME COLLEAGUES SAY ABOUT US:

               

 

ABOUT FREE NOW:

FREE NOW is the Mobility Super App with the largest vehicle choice for consumers across Europe. More than 54 million users in 16 markets and in over 170 cities today are already moving freely from A to B by accessing the largest selection of mobility options available in one app.

Through the unique integration of mobility brands and payment services, they can book their nearest taxi, private hire vehicle, car sharing or micro-mobility option such as eScooters, eMopeds, and eBikes within the app. FREE NOW aggregates numerous mobility brands with the ambition to make urban mobility more efficient and sustainable without adding new vehicles on the street.