Associate Project Delivery Lead
TLDR
Coordinate end-to-end onboarding and managed-service transitions, translating requirements into clear plans and timelines while guiding engineering and account teams to successful delivery.
- Lead and coordinate end-to-end delivery of customer onboarding and managed service transition projects, ensuring timelines, scope, and success criteria are clearly defined and achieved.
- Serve as the primary point of contact for customers and internal technical teams, facilitating communication, expectation setting, and progress tracking throughout the project lifecycle.
- Translate customer requirements into structured project plans, assigning tasks to engineering resources and ensuring accountability across all stakeholders.
- Monitor project execution using project management tools, ensuring updates, documentation, and reporting are accurate, timely, and accessible.
- Collaborate with account and onboarding teams to confirm scope, service inclusions, and financial or invoicing-related requirements.
- Manage project coordination tasks such as service order initiation, information requests, and conversion of orders into actionable project workflows.
- Support engineers and cross-functional teams in resolving blockers and maintaining momentum through clear communication and structured follow-up.
- 1–3+ years of experience in project coordination, project management, professional services, or customer delivery roles.
- Strong organizational skills with the ability to manage timelines, task tracking, and multiple stakeholders simultaneously.
- Excellent communication skills, both written and verbal, with the ability to interact confidently with technical and non-technical audiences.
- Basic understanding of IT concepts such as cloud computing, networking, cybersecurity, and disaster recovery.
- Familiarity with technologies such as Microsoft 365, Windows Server, Azure or other cloud environments, and networking fundamentals.
- Experience using project management tools such as Smartsheet, ServiceNow, or similar platforms is highly valued.
- Strong interpersonal skills, including teamwork, adaptability, conflict resolution, and a proactive attitude toward problem-solving.
- Project management certifications (PMP, CAPM, PRINCE2) are a plus but not required.
- Competitive base salary range of $50,000–$65,000 depending on experience and location
- Career growth opportunities with progression into senior project delivery and leadership roles
- Exposure to modern IT environments including cloud, cybersecurity, and managed services
- Training and development opportunities to build project management and technical delivery skills
- Collaborative and fast-paced work environment focused on learning and professional growth
- Opportunity to work closely with engineering, account management, and customer teams across diverse projects
- Inclusive and equal opportunity workplace with a strong focus on employee development.
Requirements:
Benefits:
Benefits
Learning Budget
Opportunity to work closely with engineering, account management, and customer teams across diverse projects
inclusive workplace with employee development
Inclusive and equal opportunity workplace with a strong focus on employee development.
Jobgether runs the largest remote job platform, effectively linking job seekers with over 200,000 flexible and remote opportunities that match their unique skills and preferences. Our focus is on enhancing the hiring process, ensuring efficiency while prioritizing the candidate experience, particularly in the growing health and wellness sector.
- Founded
- Founded 2020
- Employees
- 11-50 employees
- Industry
- Professional Services