Associate Solutions Engineer

WHAT IS BOX?

Box is the market leader for Cloud Content Management. Our mission is to power how the world works together. Box is partnering with enterprise organizations to accelerate their digital transformation by creating a single platform for secure content management, collaboration and workflow. We have an amazing opportunity to further establish ourselves as leaders in the space, and we need strong advocates to help us achieve that goal. 

By joining Box, you will have the unique opportunity to help capture a majority of this developing market and define what content management looks like for the digital enterprise. Today, Box powers over 100,000+ businesses, including 70% of the Fortune 500 companies who trust our secure collaboration platform to manage the entire content lifecycle.

WHY BOX NEEDS YOU

As an Associate Solutions Engineer (ASE), you will partner with our global Solutions Engineering (SE) team to craft customer-centric solutions for business and IT leaders in every industry. 

To best prepare you for this full-time role, Box is inviting you to join our 6-month intensive training program, the ASE Academy, which is designed to teach you the tools and tactics that serve as the foundation to be a successful Solutions Engineer at Box. Throughout the program, you will receive comprehensive training focused on both technical and professional skill development, and you will have opportunities to practice these skills while supporting the needs of the business. By the end of the academy, you will have demonstrated proficiency with the Box product, and comfortability presenting the value of our solution for specific business challenges. 

Upon completion of the Academy, you will continue your development as an Associate Solutions Engineer, leveraging your product expertise to help our customers — and our internal employees — better understand the value of the Box platform.

WHAT YOU'LL DO 

• Collaborate with colleagues using a modern suite of SaaS business applications (Box, Salesforce, Slack, Zoom, etc.)

• Develop your professional and technical skills by completing the ASE Academy and continuing into a full-time ASE position

• Become an expert on the Box platform (web, mobile, desktop, and APIs)

• Partner with SEs on strategic opportunities to ensure our technology is a good fit for our customers

• Utilize your active listening skills to understand and uncover customer needs and business problems to effectively communicate how Box can solve them

• Deliver product demonstrations to our customers and our internal teams

• Enable internal Boxers by sharing your deep product expertise to better understand the value of the Share your Box product expertise through Go-To-Market enablement activities

WHO YOU ARE 

• Associate or Bachelor’s Degree - open to December 2022 graduates

• 1+ year cumulative experience in a customer-facing or service-oriented role

• Demonstrated interest in learning new technology and leveraging it to solve challenges

• Ambition and desire to pursue a career in technical sales

• A team player who thrives on collaboration

• Highly motivated, driven and self-starting individual with a positive attitude

• Engaging communicator who is comfortable delivering presentations

• Based near the Box office in Austin, TX

Head-over-heels about this role — but not sure you meet all the requirements? Apply anyway! Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Box, we take a big-picture approach to hiring that fosters authenticity, diversity, and inclusion. If you're passionate about this opportunity, chances are, you shine pretty bright.

Have more questions about this role? Head over to our FAQ for additional information.

Applications will be considered on a rolling basis until filled.

BENEFITS 

• Visit this webpage to check out all of our exciting healthcare benefits: https://join.collectivehealth.com/box

• For all other benefits, please check out: Box Benefits + Perks

• Want to learn more about #LifeatBox? Check out our blog here!

EQUAL OPPORTUNITY

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and ‎‎independence of people with disabilities and is committed to giving them the same ‎‎opportunity to succeed as all other employees. Accommodations are available ‎throughout ‎the application process and an employee’s employment at Box.

HEALTH AND SAFETY

To promote the health and safety of all Boxers and our communities, in order to "Go to Work" at Box in the U.S., you must be Fully Vaccinated and “up to date” as defined by the CDC or have an approved accommodation. "Go(ing) to Work" at Box is defined as visiting a Box office, facility, or co-working site, visiting or meeting in person with fellow Boxers, Box clients and/or customers, vendors, or partners, engaging in business travel, and or participating in any Box-sponsored and/or related activity where others are present. If you are fully remote and do not "Go to Work,” the vaccination requirement is not applicable. "Fully Vaccinated" means that an individual is at least two weeks past their final dose of an authorized COVID-19 vaccine regimen. If you are unable to get a vaccine due to a medical condition, a sincerely-held religious belief or another legally recognized reason, Box will consider requests for an accommodation.

For details on how we protect your information when you apply, please see our Personnel Privacy Notice.