Associate Technical Writer

Who We Are

We’re a cast of characters working to shine a spotlight on anime. Crunchyroll is an international business focused on creating both online and offline experiences for fans through content (licensed, co-produced, originals, distribution), merchandise, events, gaming, news, and more. Visit our About Us pages for more information about our collection of brands.

Crunchyroll COVID-19 Hiring Status

Crunchyroll employees are currently working from home, and we are still conducting remote interviews and hiring during this time. This role is expected to start remotely, and we’ll work closely with you as we understand every person has unique circumstances.

Location: San Francisco

Our headquarters is located in downtown San Francisco, where our group of cross-functional experts assemble to create experiences for our passionate communities.

About the Team:

The Technical Documentation team sits in the heart of the engineering web. Every day, we work with engineers, product owners, designers, and QA to build highly detailed documentation about our products, features, and platforms. We support front and back-end teams across multiple offices in multiple countries, all in the name of promoting and supporting the highest quality anime video streaming services. We also offer editorial services and support to non-engineering teams across the Crunchyroll ecosystem to cultivate a company-wide Knowledge Sharing culture.

About You:

Searching for a quick-witted technical writer to join a growing team of grammar enthusiasts. You will be documenting processes, runbooks, user guides, templates, and other types of documentation for platform services, front-end applications, and other internal technical tools.

• 1-3 years’ experience in technical writing
• Excellent written and verbal communication capabilities
• Experience with Atlassian Confluence and Jira
• Attention to detail
• Able to communicate in explanatory and procedural styles for multiple audiences
• Skilled at prioritization and multitasking
• Unafraid to display technical writer nerdery!

A Day In The Life Of Our Technical Writer:

• Works at the direction of the documentation manager who coordinates all documentation projects.
• Gathers, analyzes, and composes information working in conjunction with subject matter experts (SMEs).
• Conducts research and ensures the use of accurate technical terminology.
• Translates SME information into clear, readable documents and process maps to be used by users
• Engages in formatting, editing, and quality assurance on own work and the work of others.
• Ensures documents are technically and mechanically accurate, and consistent with regard to flow, organization, completeness, and readability.

Benefits: San Francisco Office

• Competitive salary
• “Use What You Need” time away from work policy
• Medical, dental, vision, STD, LTD, and life insurance
• Health care and dependent care FSA
• 401(k) plan with employer match
• Employer paid commuter benefit
• On-site gym, showers, yoga, and wellness classes
• Support program for new parents
• Catered lunch 4 days per week
• Fun, passionate and skilled co-workers
• Pet friendly - pet insurance and dog friendly office

Questions about Crunchyroll's hiring process? Please check out our FAQ

Please beware of recent scams to online job seekers. Those applying to our job openings will only be contacted directly from @crunchyroll.com and @ellation.com email accounts. If you have any questions of the authenticity of an Ellation or Crunchyroll job offer, please contact recruiting@crunchyroll.com before giving away any information.

About Crunchyroll

Crunchyroll connects anime and manga fans across 200+ countries and territories with the content and experiences they love. In addition to free ad-supported and subscription premium content, Crunchyroll serves the anime community across events, theatrical, games, consumer products, collectibles and manga publishing.

Anime fans have access to one of the largest collections of licensed anime through Crunchyroll and translated in multiple languages for viewers worldwide. Viewers can also access simulcasts — top series available immediately after Japanese broadcast. 

The Crunchyroll app is available on over 15 platforms, including all gaming consoles.

Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan’s Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation.

Our Company Values

You’ll see these in action if we’re lucky enough to have you:

• Courage - When we overcome fear, we enable our best selves.
• Curiosity - We are curious, which is the gateway to empathy, inclusion, and understanding.
• Service - We serve our community with humility, enabling joy and belonging for others.
• Kaizen - We have a growth mindset committed to constant forward progress.

We are an equal opportunity employer and value diversity at Crunchyroll. Pursuant to applicable law, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.