AVP, Partnership Success
TLDR
Senior leader driving client success and operational excellence across large-scale acute care revenue cycle engagements, guiding transformation across multiple facilities.
- Lead overall client success strategy across assigned acute care health systems, ensuring alignment with revenue cycle performance and contractual objectives.
- Oversee end-to-end revenue cycle operations including AR management, denial reduction, POS collections, and patient financial experience improvements.
- Manage and develop multi-level onsite teams, including site directors and operational leaders across multiple facilities.
- Serve as primary escalation point for client and operational issues, ensuring timely resolution and strong stakeholder communication.
- Partner with client executives and internal leadership to define strategic priorities and execute transformation initiatives.
- Monitor operational KPIs and implement performance improvement strategies across front-end, mid-cycle, and business office functions.
- Drive standardization and adoption of best practices across multiple acute care facilities and service lines.
- Lead executive-level client meetings, business reviews, and ongoing partnership governance discussions.
- 5–7+ years of experience in acute revenue cycle management within complex healthcare or hospital environments.
- 3–5+ years of leadership experience managing large, multi-site operational teams in healthcare services or RCM organizations.
- Strong expertise in end-to-end revenue cycle processes including AR, denials management, patient collections, and billing operations.
- Proven track record of driving measurable performance improvements in large-scale acute care settings.
- Experience working directly with health system executives and managing high-value client relationships.
- Strong executive communication, influencing, and stakeholder management skills.
- Demonstrated ability to lead organizational change, performance transformation, and operational standardization initiatives.
- Certification such as CRCR or CPAR (or equivalent) strongly preferred.
- Ability to work onsite at client locations approximately 75% of the time.
- Competitive compensation package with performance-based incentives
- Comprehensive medical, dental, and vision insurance
- Retirement savings and financial wellness programs
- Paid time off, holidays, and employee well-being programs
- Professional certification support and tuition reimbursement opportunities
- Career growth within a leading healthcare revenue cycle organization
- Recognition programs and performance-based rewards
- Opportunity to lead high-impact client partnerships at scale
Requirements:
Benefits:
Benefits
Equity Compensation
Retirement savings and financial wellness programs
Health Insurance
Comprehensive medical, dental, and vision insurance
Professional certification support and tuition reimbursement
Professional certification support and tuition reimbursement opportunities
leadership opportunity
Opportunity to lead high-impact client partnerships at scale
Paid Time Off
Paid time off, holidays, and employee well-being programs
Jobgether runs the largest remote job platform, effectively linking job seekers with over 200,000 flexible and remote opportunities that match their unique skills and preferences. Our focus is on enhancing the hiring process, ensuring efficiency while prioritizing the candidate experience, particularly in the growing health and wellness sector.
- Founded
- Founded 2020
- Employees
- 11-50 employees
- Industry
- Professional Services