TodayTix Group
Box Office Runner
About TodayTix Group:
TodayTix Group, TTG, is the global e-commerce leader for cultural experiences. Founded in 2013 by Broadway veterans Brian Fenty and Merritt Baer, TTG designs frictionless e-commerce experiences via innovative product design and industry-leading technology.
Through its powerful consumer matchmaking technology and expansive portfolio of brands, including TodayTix, Goldstar, and Secret Cinema, TTG has an intimate understanding of its millions of customers. We optimize partner relationships by providing unparalleled access to engaged audiences to generate meaningful revenue, and transform the way tickets are sold. With an ever-expanding global network of theatres, producers, and cultural institutions, frictionless technology, and vast data and insights, TTG is at the forefront of the digital transformation of culture.
We are seeking outstanding applicants of all backgrounds to join our team to bring new voices, talent, and perspectives to the table. We encourage all to apply.
About The Role:
TodayTix Group is looking for outgoing, reliable, organized, and detail-oriented theatre lovers to join our team of Box Office Runners in NYC. Reporting to the Senior Operations Manager, Box Office Runners act as brand ambassadors through the timely procurement, fulfillment and delivery of tickets and brand materials to our valued guests at individual theatres throughout Manhattan.
Please note: this is an in-person, part-time position. Qualified candidates must be based in the greater NYC area.
IMPORTANT NOTE: We are currently hiring individuals with a minimum availability of three (3) 6 hour shifts per week. We request that at least one of these shifts fall on a weekend. Our most demanding periods are Wednesday matinee, Friday evening, and Saturday matinee and evening performance times.
The rate of pay starts at $15 per hour with the potential to increase to $17 per hour after 6 months of employment. Holiday rates ($17-19 per hour) will also be in effect on specific peak dates across November - January.
Additional Details:
- The rate of pay starts at $15/hour and increases to $17/hour after working 6 months
- Holiday rates in effect for 34 dates across November, December, and January -- $17/hour for mid-peak days and $19/hour for peak days
- Shifts may vary from 4-8 hours in length
- Typical shifts range between 10:00 AM-4:00 PM and 2:00 PM-8:00 PM
- Theatres are open 365 days a year, and so are we. This role will require regular weekend and holiday availability (Including: Thanksgiving, Christmas Eve, Christmas Day, New Years Eve and New Years Day)
- For applicants living outside of Manhattan, please consider your personal commute to the Midtown area for 6 hour shift
- The role is in-person & non-remote. Strict adherence to office health & safety guidelines are required for all in-person employees
- This role requires you to be able to be on your feet for the length of your shift
What You'll Do:
- Purchase both physical and e-tickets at Broadway and Off-Broadway box offices
- Communicate with management (via Slack) about pricing, section changes, etc
- Assist in correcting any issues with orders that may occur
- Build relationships with On and Off Broadway box office staff
- Assist us in our mission of finding a seat for everyone
We're Looking for Someone With:
- Previous customer service experience (strongly preferred)
- Strong communication skills
- A can do attitude and a willingness to be flexible
- A reliable and trustworthy character and the ability to be a team player
- A love of theatre
TodayTix Group is an e-commerce powerhouse focused on delivering seamless access to cultural experiences, primarily in live entertainment. With a portfolio that includes prominent brands like TodayTix and New York Theatre Guide, we leverage innovative technology to simplify the discovery and purchase process for millions of customers.
- Founded
- Founded 2013
- Employees
- 51-200 employees
- Industry
- computer software