Miinto
Brand Success Agent
As a Brand Success Agent, you will build long term partnerships and drive business growth for our signed brands by joining our amazing team in the Milan office. You will collaborate with international brands to drive their success through developing a customised growth strategy in order to maximise sales, increase high-demand stock level and optimise profitability on the long term. You will support our brand partners in navigating the Miinto ecosystem to fulfil their business needs while achieving Miinto company targets at the same time.
In joining our team as a Brand Success Agent, you will also secure strong implementation and buy-in on new initiatives and new project roll-outs, acting as an ambassador for the company both internally and externally.
What you'll do
- Deliver weekly and monthly performance analysis to Brands
- Support the Brand Growth Manager in daily tasks
- Provide advisory on how to improve our Brands' performance on Miinto via related assortment optimizations
- Provide support with issues related to feed & integration issues
- Provide consultation on accounting/finance-related requests, e.g profit calculation
- Improve portfolio performance for specified metrics, e.g: cNPS, shipping time, acceptance time, stock level, return rate, GMV and GMV growth, discount share and market exposure
- Handle negotiations related to logistics, churns, termination and win-back of partners
- Handle incoming inquiries from Brands using following channels: chat, mail, video and phone calls
What we're looking for
- Fluent spoken and written English
- Minimum 1-2 years experience in working in the fashion industry - preferably global e-commerce, and/or retail operations
- Analytical and proactive mindset
- Curiosity to learn and understand technical issues
- Excellent organisational skills
- Good communication skills and high-quality awareness
- Ability to multitask in a dynamic environment
- Proactive approach, drive and determination to achieve sales objectives and KPIs
- Team-oriented personality enjoying working closely with others
What to expect from us
- A lovely office in the centre of Milan
- Hybrid contract with flexibility and working from home option
- Once a week, we have breakfast paid by Miinto at the office
- Miinto work-out only for Miinto employees fully paid by the company each Thursday (either joined remotely or in-person)
- A lunch ticket provided for each working day
- A truly multicultural, respectful work environment - we currently have employees from 15 different nationalities.
- A flat hierarchy built on trust and collaboration
- A ton of fun because we like what we do
- Competitive salary and benefits as well as company discounts on Miinto
- The opportunity to work for a growing and exciting global eCommerce business with huge ambitions and a driven and dynamic leadership team
Why Miinto?
We are the fastest growing online fashion platform in Europe, connecting shoppers, boutiques and brands across 14 different markets. Founded in 2009, we are home to more than 600 employees from more than 15 nationalities across offices in Copenhagen, Warsaw, Milan, Oslo and Amsterdam.
By joining Miinto, you will become part of a diverse team of ambitious and dedicated experts to inspire and support you on our mission to empower the world's best dressed people.
We work hard at Miinto, but we also take time to celebrate our successes, have fun and build relationships via frequent social activities. We respect each other and try to learn as much as possible from our diversity.
We are committed to hiring top talent regardless of race, religion, national origin, sexual orientation, gender identity, and age. As a result, we encourage all qualified candidates to apply for the position.
Please send your CV in English.
- Founded
- Founded 2009
- Employees
- 201-500 employees
- Industry
- Internet Software & Services
- Total raised
- $52M raised