Business Analyst
TLDR
Provides technical and functional support for the bank's EIR Flows, handling user requests, incidents, change management, and cross-team coordination.
Overview:
IT Business Analyst mission is to provide technical and functional support to users of the banks EIR Flows. Usually this position consists in support to user's requests; issues, questions and change management; coordination with other levels of support. In addition, it will be required to provide feedback to user and communicate on issue resolution.
What will you do?
- Ensure end user support (Back Office, Finance teams, Business units) to resolve production issues
- Follow-up on production monitoring, incident management, and prepare incident dashboards
- Monitor business accounting entries, analyse rejects and inform businesses
- Ensure system administration and maintenance (rules management, data dictionary management, set up of the accounting and non-accounting flows…)
- Work closely with central IT teams on production monitoring and incidents management
- Support monthly and quarterly financial closing activities
What are we looking for?
- Mainframe (Cobol or JCL) - Expert
- Microsoft Office Suite (Excel, PowerPoint, Word) - Expert
- Pro-active attitude with ability to work in a multicultural fast changing and demanding environment
- Strong analytical mind, problem solving, planning & organization skills
- Work in a multi cultural environment
- Fluent in English
What can you expect from us?
- A permanent job contract for a long term project;
- Tech equipment + SIM Card + personal smartphone;
- Health and Life Insurance;
- Social events and team buildings;
- The commitment of letting you grow with us, and be rewarded accordingly;
- A dynamic and young team that will be always there to support you;
- Training in the latest technologies;
- Coffee, fruits, snacks and a warm welcoming when you pass by the office.
Benefits
Coffee, fruits, snacks, and welcoming atmosphere
Coffee, fruits, snacks and a warm welcoming when you pass by the office
Health Insurance
Health and Life Insurance
Training in latest technologies
Training in the latest technologies
Supportive team environment
A dynamic and young team that will be always there to support you
Social events and team building activities
Social events and team buildings
Caixa Mágica Software develops advanced software solutions tailored for the automotive industry, including embedded systems and Android Automotive applications, enabling seamless in-vehicle experiences. Targeting both consumers and businesses, they modernize existing SAP systems while providing a diverse range of IT and business consulting services.