ISN Software Corporation
Business Development Internship
Our Company: ISN was established in 2001 and is a global leader in contractor and supplier management. We work closely with a variety of household-name clients in the US, Canada, Europe, Australia, Latin America, and the Middle East to connect them with safe and reliable contractors and suppliers and incorporate a level of due diligence in the contractor management process.
Location: Dallas, Texas
Internship Duration: June 5, 2023 – August 11, 2023
Job Summary: The ISN Internship program is an intensive, ten week program that gives university students a unique opportunity to put the skills they have learned in their undergraduate career into practical application in the workforce. A select group of students will be invited to participate and gain experience in two critical aspects of business: Customer Service and Business Development.
Interns will spend the first four weeks of the internship participating in our new-hire training program, EDGE. Interns will contribute on the Customer Service Team during this time, while also learning about our business model. The training program includes classroom and on-the-job training in areas of Soft Skills development, Customer Service Excellence and ISN products and services. During classroom training, interns will participate in group breakout sessions, hands-on activities, and self-paced assignments. The content will be reviewed each week with unique follow up activities and quizzes in preparation for weekly tests to verify competency.
They will then be assigned to one of our Client Development teams, where they will be able to closely observe the prospecting and account management side of ISN both in the office and traveling to a client meeting. Interns will be assigned projects throughout the program, culminating in a research-intensive project. At the close of their internship, they will present their findings to the management team, gaining valuable experience in speaking in high-pressure situations.
Professional Opportunities
- Receive a mentor
- Attend a business trip to observe either a client or contractor customer meeting
- Present over projects to the entire ISN Supervisor Team
Primary Duties & Responsibilities
Specific duties and responsibilities include:
- Proactively service and support contractor customers by taking incoming calls, chats and emails
- Conduct phone and web-based training on ISNetworld Platform
- Assist contractor customers with account understanding and problem resolution
- Assist with client account management functions including:
- Conducting research for prospective clients
- Mailing letters to prospective clients
- Preparing for meetings with clients
- Following up with newly subscribed contractors
- Research and prepare reports for assigned projects
- Prepare presentations for assigned projects
Education Requirements
- Working towards a Bachelor’s degree from an accredited university
Knowledge and Skills
- Proficient computer skills in programs including, but not limited to, Word, Excel, PowerPoint, Internet and e-mail applications
- Solid verbal and written communication skills
- Attention to detail
- Service Oriented
- Solid analytical and problem solving ability
- Strong organizational skills and ability to multi-task
- Demonstrated personal initiative and ownership of projects/tasks
- Proficient presentation skills
Interview Dates: First round interviews will be held virtually. If successful after first round, candidates will be invited to final round interviews in Dallas, TX on March 28-29, 2023.
**This is a non-technical role**
ISN does not provide work visa sponsorship for this position (such as H-1B visa sponsorship in the United States). Applicants for employment must possess work authorization/right to work without the need for sponsorship by the employer now or in the future.
ISN Software Corporation is the global leader in contractor and supplier information management, providing the ISNetworld software that connects hiring clients with safe and reliable contractors and suppliers worldwide. Our platform streamlines the due diligence process, ensuring clients can easily find and manage the best contractors across diverse industries and regions.
- Founded
- Founded 2001
- Employees
- 500+ employees
- Industry
- Professional Services
Business Development Intern