Business Operations

Ramp is building the world's first finance automation platform designed to save businesses time and money. Ramp offers 5-in-1 software that consolidates corporate cards, expense management, bill payments, accounting, and reporting into one simple and free solution. More than 2,000 businesses are using Ramp for over $1 billion in annualized transaction volume. Customers include some of the fastest growing startups and unicorns like Ro, DoNotPay, Better, ClickUp, and Applied Intuition, as well as established businesses across the US such as Bristol Hospice, Walther Farms, Douglas Elliman, and Planned Parenthood.

Founded in 2019 Ramp is NYC's fastest growing startup, having achieved a unicorn valuation of $3.9 billion in just over 2 years. Ramp has raised $620 million in funding from investors including Founders Fund, Stripe, Goldman Sachs, Coatue Management, D1 Capital Partners, Redpoint Ventures and Thrive Capital, as well as over 100 angel investors who were founders or executives of leading companies. Ramp is part of the Forbes Fintech 50 and Fast Company's Best Workplaces for Innovators program.

About the Role

Ramp is in a critical phase of growth. We grew 60X in 2020 and are building out a talented business operations team to ensure we maintain this trajectory for years to come. You will work directly with our Head of Business Operations to drive mission-critical, cross-functional projects across the organization. You will collaborate closely with our Sales, Marketing, Product, Risk, and Operations teams to deliver on ambitious growth goals. This is a key role where you will be uniquely positioned to impact the full picture of Ramp’s growth efforts across all functions. 

What You’ll Do

• Solve complex business problems and build / iterate on processes for a wide range of go-to-market and operational needs within a high-growth startup
• Work across Sales, Marketing, Product, Risk, and Operations to execute against Ramp’s growth goals
• Directly support Growth Marketing team to execute growth experiments and analyze key campaign efficiency metrics
• Perform work to inform key strategic discussions such as product expansion, market expansion, pricing, and more
• Analyze unit economics and other cross-functional metrics / KPIs to identify areas of strength and improvement
• Past business operations initiatives include:
• Laying out product strategy and market opportunity for a key 2021 product launch
• Crafting Ramp’s pricing strategy from the ground up
• Running an RFP to select a key infrastructure provider for Ramp’s card business
• Defining key metrics and building dashboards to report to leadership / investors

What You’ll Need

• Minimum 3 years of experience in management consulting, investment banking, private equity, venture capital, and/or operations / strategy at a fast-growing startup
• Exceptional ability to draw key insights from both quantitative and qualitative data
• Structured thinking with a natural capacity to distill complex concepts and effectively communicate them to various audiences
• Execution mentality with the ability to dissect problems, identify and drive solutions to completion with a high degree of autonomy
• Team-first mentality and communication skills that allow you to influence others at all levels and across all functions within the organization to rally behind shared business goals
• Demonstrated expertise with Excel and PPT

Nice to Haves

• Command of SQL, Salesforce, and other business systems and tools, or a willingness to learn
• Experience in high-growth startups and/or high-growth technology companies
• Passion for or curiosity to learn about financial technology

Ramp Benefits

• 100% medical, dental & vision insurance coverage for you
  • Partially covered for your dependents
• 401k (including employer match)
• Unlimited PTO
• WFH stipend to support your home office needs
• Monthly wellness stipend
• Annual education reimbursement
• Relocation support