Business Operations & Strategy Lead
TLDR
Lead cross-functional initiatives at the revenue lifecycle, designing and running AI-enabled systems to optimize pricing, contracting, and GTM operations.
- Own and coordinate complex enterprise deals across the full lifecycle, from pricing and contracting through customer handoff and onboarding.
- Partner with Sales, Legal, Finance, and Customer Success to improve operational efficiency, streamline workflows, and ensure execution quality.
- Design, refine, and govern key commercial processes including pricing frameworks, approvals, contract execution, and exception management.
- Identify and resolve operational bottlenecks across go-to-market and revenue operations to improve scalability and cycle time.
- Build and implement AI-driven workflows and automation systems to reduce manual effort and enhance operational decision-making.
- Develop agentic and automated solutions for pricing analysis, workflow routing, contract generation, and operational monitoring.
- Lead cross-functional initiatives spanning pricing strategy, customer lifecycle optimization, onboarding, and operational readiness.
- Define KPIs, improve reporting frameworks, and support data-driven decision-making across business operations.
- Drive continuous process improvement by transforming static workflows into scalable, adaptive systems.
- Support special projects at the intersection of strategy, operations, and execution as business needs evolve.
- Strong background in business operations, strategy, consulting, RevOps, finance, or similar cross-functional roles.
- Proven ability to solve ambiguous, complex business problems with structured thinking and practical execution.
- Experience working in high-growth environments, ideally scaling businesses in the ~$40M–$100M ARR range.
- Strong cross-functional collaboration and stakeholder management skills across technical and business teams.
- Hands-on experience improving or building business processes such as pricing, contracting, or go-to-market operations.
- Familiarity with enterprise workflows such as CRM systems, quote-to-cash processes, or commercial operations (preferred).
- Strong analytical mindset with the ability to translate data into actionable business decisions.
- Exposure to AI tools, automation, or systems design thinking is a strong plus.
- High ownership mindset with the ability to both design and execute solutions independently.
- Bonus: experience with insurance, enterprise SaaS, or AI-enabled business transformation.
- Competitive compensation aligned with experience and impact.
- Flexible remote-friendly work environment within Canada.
- Opportunity to work directly on high-impact strategic and operational initiatives.
- Exposure to cutting-edge AI and automation applied to real business systems.
- High autonomy with meaningful ownership of business outcomes.
- Fast-paced, high-growth environment with strong cross-functional collaboration.
- Career growth opportunities across strategy, operations, and leadership tracks.
- Work at the intersection of AI, business transformation, and scalable systems design.
Requirements:
Benefits:
Benefits
AI and systems design
Work at the intersection of AI, business transformation, and scalable systems design.
Remote-Friendly
Flexible remote-friendly work environment within Canada.
Jobgether runs the largest remote job platform, effectively linking job seekers with over 200,000 flexible and remote opportunities that match their unique skills and preferences. Our focus is on enhancing the hiring process, ensuring efficiency while prioritizing the candidate experience, particularly in the growing health and wellness sector.
- Founded
- Founded 2020
- Employees
- 11-50 employees
- Industry
- Professional Services