Care Counselor (Remote)

**This role is entirely remote and open to candidates located in the United States**

About Us

At Cerebral, we’re on a mission to improve access to long-term, high-quality mental health care for all. We believe that everyone, everywhere deserves to get the care they need. And how are we doing this? By making care convenient and accessible and tackling the stigma that surrounds mental illness.

Since launching in January 2020, we have gone from a team of 5 to over 2,500 team members across the United States and in the United Kingdom working hand-in-hand to transform access to high-quality mental health care at scale. Our team will not stop building, growing, and iterating until everyone, everywhere can access high-quality mental health care without the high cost, long wait times, and stigma. Simone Biles, world champion gymnast and mental health advocate, joined Cerebral as our Chief Impact Officer to help further our mission.

We are the fastest mental health company ever to achieve unicorn status, having raised over $462 million and achieving a valuation of $4.8 billion in under two years. Cerebral’s investors include SoftBank Venture Fund 2, Silver Lake, Access Industries, Bill Ackman, Chris Burch, WestCap, and Oak HC/FT.

It is just the beginning for Cerebral, and we need your help as we transform access to high-quality mental health care in the United States and beyond.

• Client-first focus - Put wellbeing & needs of clients first, applying the highest standard of care
• Results and data-driven - Use evidence-based practices & proprietary data to optimize care
• Ownership - Ownership of patient outcomes, incl. proactive mgmt. of treatment plan
• Mission-drive experimentation - Embrace innovative initiatives through cross-training across specialties & new modalities
• Lead with empathy - Ensure that all client interactions are characterized by authentic empathy & compassion
• Deep, hands-on leadership - Leaders work collaboratively & in-depth with cross-disciplinary care teams to provide holistic treatment

About the Role

Care Counselors at Cerebral manage the comprehensive care of the client. They work closely with the client's prescribing provider to manage their medication treatment plan, as well as hold weekly or monthly check-ins with the client to track their progress.

A Care Counselor is there to help address the client's needs and be their guide as it pertains to understanding their diagnosis, treatment plan, and process by which the patient is having Cerebral manage their mental health. Care Counselors also help clients build a toolkit of skills they can use in combination with their medication to give them the best outcomes (coping mechanisms, grounding techniques, lifestyle adjustments, etc.).

We are looking for 1099 contractors to join our team as part-time or full-time Care Counselors (minimum 20 hours per week), who will navigate new processes and work with our providers to provide high-quality, accessible care to clients.

This role may be a fit for you if multiple of the following apply to you:

• You are an active, intuitive listener
• You ask skillful and outcome-focused questions
• You are excited by exploring and/or jointly challenging safety behaviors or limiting beliefs
• You have an innate ability to create awareness as you build relationships
• You have experience in and enjoy counseling or advising others
• You are comfortable using a computer and navigating multiple systems as you document notes for your client's prescriber
• You are comfortable navigating ambiguous environments and iteratively improving processes

Requirements

• Master's degree in psychology, counseling, social work, or another mental health field
• Experience working with clients in mental health settings, specifically with medication management
• Empathetic and intuitive listening
• Comfortable seeing clients experiencing a variety of mental health diagnoses including depression, anxiety, insomnia, ADHD, and bipolar disorder
• Strong verbal and written communication
• Training in or knowledge of mental health treatment methods, formally or informally
• Desire to continue learning about mental health and best care management practices
• Advanced proficiency using a computer and ability to learn how to use new computer programs quickly
• Passion for our mission of improving access to high-quality, long-term mental health care

Bonus Points

• You are entrepreneurial and have experience working at startups.
• You have experience defining and iterating on new processes.

*If you are a licensed, independent therapist or seeking clinical hours as an associate to become a therapist, please check our Job Postings to see if we have Therapist or Associate Therapist openings in your state. You are also welcome to apply to the Care Counselor role if that is preferable.