Chief Revenue Officer

Our client is a global provider of strategic outsourcing solutions, helping organizations drive transformation through customer engagement, advanced technology, and specialized nearshore talent. By combining the agility of a specialized firm with the capabilities of a global provider, they deliver tailored solutions that help businesses overcome challenges and achieve measurable results.

Our client is seeking a strategic and results-driven Chief Revenue Officer (CRO) to lead and scale global revenue growth. The CRO will be responsible for driving net-new revenue, expanding existing client relationships, and aligning sales, marketing, and customer success functions to maximize revenue performance.

This executive will play a critical role in shaping go-to-market strategy, building high-performing sales teams, and strengthening relationships with enterprise clients across target industries.

The ideal candidate brings deep experience in enterprise sales leadership, complex deal cycles, and global delivery models, with a strong track record of driving significant revenue growth in a services or technology-enabled environment.

Primary Job Responsibilities:

Revenue Strategy & Growth

• Develop and execute the company’s global revenue strategy aligned with overall business objectives.

• Drive net-new logo acquisition, revenue expansion, and long-term client growth.

• Establish revenue targets and ensure consistent attainment across sales and client success teams.

• Identify new markets, industries, and service offerings to accelerate revenue growth.

Sales Leadership

• Lead and scale a high-performing enterprise sales organization.

• Oversee the entire sales lifecycle, including prospecting, pipeline development, negotiation, and deal closure.

• Implement structured sales methodologies and performance metrics to optimize pipeline health and forecasting accuracy.

• Drive large, complex enterprise deal strategies with C-suite stakeholders.

Client Growth & Strategic Accounts

• Build and maintain executive-level relationships with key clients and strategic partners.

• Partner with delivery and operations teams to ensure strong client satisfaction and retention.

• Identify opportunities to expand services within existing accounts and increase wallet share.

Go-To-Market Strategy

• Align sales, marketing, partnerships, and customer success under a unified revenue strategy.

• Collaborate with marketing to develop effective demand generation and brand positioning.

• Guide pricing strategies, value propositions, and competitive positioning.

Organizational Leadership

• Recruit, mentor, and develop high-performing sales and revenue teams.

• Foster a culture of accountability, performance, and collaboration.

• Establish revenue operations processes including forecasting, pipeline management, and KPI tracking.

Desired Skills/Qualifications:

• Background in BPO, CX services, digital transformation, SaaS, or technology-enabled services.

• Experience driving revenue growth in global or multi-region organizations.

• Track record of exceeding revenue targets in complex, competitive markets.

Requirements

• 15+ years of experience in enterprise sales and revenue leadership roles.

• Proven success leading large revenue organizations and scaling revenue growth.

• Demonstrated ability to close large, complex, multi-million-dollar enterprise deals.

• Experience selling services, outsourcing, technology, or digital transformation solutions.

• Deep understanding of global delivery models (onshore, nearshore, offshore).

• Strong executive presence with experience selling to C-suite decision makers.

• Experience building and leading high-performing sales teams in high-growth environments.