S&A Group
S&A Group

Client Account Specialist (Remote)

$50,000 – $65,000 per year

TLDR

Coordinate client communications by phone to explain services, resolve account needs, and guide decisions for prospective and current clients.

S&A Group | Mississippi

S&A Group is growing its team and seeking qualified professionals for the Client Telesales Specialist role. This is a fully remote opportunity supporting prospective and existing clients through phone-based communication and account assistance. This role involves speaking with individuals who have requested information about our services, answering questions, explaining available options, and ensuring a professional client experience throughout the process.

This is a fully remote opportunity offering structured systems, performance-based compensation, and opportunities for professional growth.

Compensation

  • $50,000–$65,000 annually (performance-based)
  • Additional bonus opportunities available

Key Responsibilities

  • Communicate with prospective and current clients by phone
  • Explain service and benefit options clearly and professionally
  • Assist clients with account-related inquiries, updates, and billing concerns
  • Recommend suitable solutions based on client needs
  • Accurately document client interactions and maintain records
  • Follow company procedures, workflows, and communication standards

Qualifications

  • Experience in telesales, customer service, account management, or client support preferred
  • Strong communication, interpersonal, and phone skills
  • Ability to work independently in a remote environment
  • Organized, dependable, and detail-oriented
  • Must have access to a laptop/computer, reliable internet connection, and a quiet workspace
  • High school diploma or GED required
  • From Mississippi/Louisiana/Michigan

About S&A Group

S&A Group is committed to providing a professional and supportive environment where team members are equipped with the resources, structure, and leadership needed for long-term success. We value accountability, consistency, and professional development while creating opportunities for both personal and career growth.

Why Join Our Team?

At S&A Group, we believe strong teams are built through support, professionalism, and shared success. We are dedicated to fostering a positive work environment that encourages growth, recognizes performance, and values the contributions of every team member.

Benefits

Learning Budget

Opportunities for professional growth

Bonus opportunities

Additional bonus opportunities available

Remote-Friendly

Fully remote opportunity

S&A Group specializes in helping families secure affordable final expense benefits. We focus on providing accessible and reliable financial solutions for end-of-life costs, ensuring peace of mind for our customers during challenging times.

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