Collection Analyst
TLDR
Develops and optimizes collection strategies, improves recovery performance, and drives analytics initiatives across the collections lifecycle in a fintech setting.
About the Company
We are a fast-growing startup transforming access to credit through innovative point-of-sale (POS) lending solutions. Our platform enables merchants to offer seamless financing options to customers, driving sales growth while improving financial inclusion.
Role Overview
We are looking for a highly analytical and proactive Collection Analyst to join our Risk (Customer Value Management) team.
This role will focus on designing and optimizing collection strategies, improving recovery performance, and driving analytical initiatives across the collections lifecycle. The ideal candidate combines strong analytical skills with experience in consumer lending environments and is comfortable working with experimentation, automation, and large datasets.
You will partner closely with Risk, Operations, Tech, and Collections stakeholders to translate insights into scalable operational improvements.
Requirements
Requirements
2–5 years of experience in analytical roles within Collections, Credit Risk, Portfolio Management, Consumer Lending, Fintech, Banking, Credit Cards, BNPL, or SOFOM environments
Strong experience working with collections analytics and recovery strategies
Advanced SQL knowledge, including data structures, optimization, indexes, execution plans, and partitioning
Hands-on experience using Python for analysis, automation, and workflow optimization
Experience building production dashboards and reporting solutions in Power BI
Solid understanding of experimentation methodologies, A/B testing, and collections performance metrics
Ability to independently manage initiatives end-to-end in fast-paced environments
Strong analytical thinking and problem-solving capabilities
Advanced English and Spanish (English is required as part of daily collaboration)
Preferred Qualifications (Nice to Have)
Experience building simple predictive models, segmentation frameworks, scoring models, or uplift analysis
Active use of AI tools such as ChatGPT, Claude, or Copilot to accelerate analysis and automation
Knowledge of dialer technologies and collections operations tooling
Familiarity with Mexican financial and credit regulations (CNBV, CONDUSEF, Buró de Crédito)
Experience with Bash scripting or operational automation
Background in fintech, consumer lending, POS financing, or digital credit products
Master’s degree or MBA is a plus
What We Offer
Competitive compensation package
Opportunity to work in a high-growth fintech environment with strong business impact
Exposure to portfolio strategy, risk analytics, and collections optimization initiatives
Collaborative and data-driven culture
Career growth opportunities within Risk and Customer Value Management
Hybrid and flexible work environment
Regional exposure and cross-functional collaboration
Benefits
Equity Compensation
Opportunity to work in a high-growth fintech environment with strong business impact
Flexible Work Hours
Hybrid and flexible work environment
Regional exposure and cross-functional collaboration
Remote-Friendly
Hybrid and flexible work environment
NOVACARD is changing the credit landscape in Mexico with the first interest-free and no-annual-fee credit card, all easily managed through a mobile app. We empower users by giving them access to up to $200,000 MXN in credit, allowing them to take control of their personal finances like never before.